Apart from email notifications, Trafft provides SMS notifications, allowing you to send text messages to both your customers and employees to keep them informed about their appointments. Additionally, you can check your previous SMS records and modify preferences in the SMS settings. Similar to Email Notifications, you can find SMS Notifications in a separate section within the Settings page.
To access SMS Notifications, click on Settings in the bottom left corner of your admin section and then click on “SMS Notifications”. You will be presented with three options:
- SMS History
- SMS Notifications
- SMS Settings
The SMS History tab within Trafft offers a comprehensive summary of all the messages you’ve sent. It presents the date of each message, the recipient’s name and phone number, the credit utilized for sending the message, and the number of segments into which the message was divided. The segmentation, as mentioned before, is influenced by the quantity and type of characters included in the message. Furthermore, you have the option to view the message content by clicking on the dropdown arrow. As usual, you can filter and search through your message history and check the remaining SMS credits.
Have more questions?
If you face an issue, and cannot find an answer in the documentation, feel free to submit a support ticket!