At the top, there’s the first section of Appointment Settings, and there, you can configure the default time slot step and choose the logic of the time slot step that will be applied to all appointments:
Default Time Slot Step – This is the time slot that will be applied to all durations in the application (employee’s working hours and special days, service duration, buffer time duration, extras duration). It’s set to 30 minutes by default, but you can change it, of course.
The important thing to note about the Default Time Slot Step is that all durations you want to create in Trafft need to be dividable by this number. For example, if you want a service that will last 2 hours, but create buffer times that will last 5 minutes, the Default Time Slot Step needs to be set to “5 minutes”.
Use service duration as booking time slot – If this option is disabled, the Default Time Slot Step will offer your customers the possibility to book an appointment in the defined increments. For example, if you configure the default time slot step to be 5 minutes, and your service lasts 1 hour, the offered time slots will be 09:00 – 10:00; 09:05 – 10:05; 09:10 – 10:10, and so on. Once a customer books an appointment, the duration of the service will block the surrounding times so if a customer books an appointment at 09:55, the slots before and one hour after this time slot will be blocked because there’s a 1-hour-long service blocking them.
If this option is enabled, regardless of the Default Time Slot Step, the duration of the appointment (service duration + extra durations) will determine available time slots. For example, if the service lasts 1 hour, and the extra lasts 30 minutes, the appointment duration will be 1.5 hours. If the employee works from 09:00 – 17:00, the offered time slots will be from 09:00 – 10:30, from 10:30 – 12:00, and so on – so the duration of the appointment will define offered time slots on the front-end. With this option enabled, you’ll also be able to check the “Add buffer time to the duration of the service when showing time slots” option, which will add the buffer times (if you configured them) to the duration mentioned above. So, if there’s a buffer time of 30 minutes added to the example above, the duration won’t be 1.5 hours, but 2 hours instead. This means that the offered time slots will be from 09:00 – 11:00, from 11:00 – 13:00, and so on.