Government scheduling software for every government office

Reduce waiting time in queues and enhance staff productivity in government offices by using appointment scheduling software that automates daily operations and provides online scheduling 24/7.

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A government clerk uses Trafft for appointments booking and online payments

15500+

Created Accounts

Isabella Scherabon

Trafft - Strong recommendation

“Trafft is like having someone taking care of the always-the-same mail-work around the booking process. It is easy to set up, great to adapt to your own style, looks stylish and fresh - and the support is stellar! Thanks and keep up the good work!”

on Trustpilot

Streamline daily operations with government scheduling software

Available 24/7

Reduce waiting time and increase customer satisfaction

Let citizens book appointments with government agents through Trafft appointment scheduling software that works 24/7. Trafft booking software for government offices allows you to create schedules and select available time slots for citizens to book appointments, meetings, or consultations with government officials. This reduces queues and wait times, providing citizens with the best service and experience possible. With Trafft, your employees can save several hours per day by eliminating the need to answer phone calls or engage in back-and-forth emails, allowing them to focus more on their work.

A photo showing Trafft’s booking form for tax advisors

Meet online

Offer virtual meetings for people from all over the world

For government offices that work with citizens from different countries, having a tool that facilitates online meetings is essential. Trafft integrates with Zoom and Google Meet, allowing you to choose your preferred platform and enable citizens to book online appointments. Additionally, you no longer need to manually check the time zones of the people you are meeting with, as Trafft's government scheduling software automatically adjusts to their respective time zones.

Trafft’s users using Trafft’s integrations with Zoom and Google Meet to hold online meetings

Online payments

Let citizens pay for services in a fast and secure way

Taking care of payments and invoices takes a lot of time and usually requires hiring another employee for this part. Trafft scheduling software for government offices sends invoices automatically and enables you to get paid for services on-site and online through secure payment providers - PayPal, Stripe, Mollie, and Authorize.net. Trafft helps you collect payments online in a fast, safe, and easy way and saves you several hours per day.

A photo showing Trafft’s integrations with online payment providers - Mollie, Authorize.net. Stripe and PayPal

Automated reminders

Reduce no-shows with automated appointment reminders

Make sure your clients never miss an appointment and always arrive on time. With our government scheduling software, you can send Emails, SMS, or WhatsApp reminders before an appointment automatically and notify your clients about the upcoming appointment. That way, you will reduce queues and prevent crowd gathering.

A screenshot of an email appointment reminder for a tax consultation sent from Trafft

Reduce waiting time and increase customer satisfaction

Offer virtual meetings for people from all over the world

Let citizens pay for services in a fast and secure way

Reduce no-shows with automated appointment reminders

Efficiently manage daily operations in government and administrative offices

Rescheduling and Canceling

Reduce no-shows and prevent last-minute cancelations by allowing citizens to cancel and reschedule an appointment with a few clicks in the scheduling software for government offices.

Group Booking

If you need to host sessions for groups, Trafft allows you to define the minimum and maximum available slots for each appointment, ensuring smooth group bookings.

Custom Fields

Customize the booking form further by configuring custom fields such as dropdowns, radio buttons, and checkboxes to collect any additional information you require from your clients.

Managing Appointments

From the admin page, you can easily create, browse, and edit appointments, as well as change their statuses. Exporting data of your appointments or customers is also a simple process.

SMS and Email Notifications

Make sure your clients come to the scheduled appointment by sending automatic SMS, Email, or WhatsApp reminders. Create custom notifications and follow-ups and add all the details you need.

Invoices

Export invoices or send them directly to the clients from the government scheduling software once they have completed payment for services. Choose from four invoice templates, customize them with your logo and colors, and adjust settings such as invoice title and number.

Online Payments

Offer your customers the option to pay for services online through fast and secure payment gateways such as PayPal, Stripe, Mollie, and Authorize.net. Collect payments online quickly and easily with the scheduling software for government offices.

Embeddable Booking Form

If you have a website, you can easily embed a booking form into any page using an iframe. This enables your clients to book appointments directly on your website.

See all features

Automate business operations and enhance your staff’s productivity

A photo showing steps to create employees��’ profiles and assign them services in Trafft government scheduling software

Manage your staff’s schedules with ease and flexibility

Trafft government scheduling software empowers you to create individual schedules for each employee, no matter how flexible they need to be. Easily set up your team's working hours, assign specific services and locations, create customized pricing for each employee, and efficiently manage all aspects of your workforce. What's more, a quick glance at the Trafft calendar provides a comprehensive view of your employees' booked appointments and available time slots.

A photo showing Trafft’s templates for booking websites

Create a professional-looking booking page

Our government scheduling software functions as a no-code website builder and automatically creates a dedicated booking page. This page serves as a platform to showcase your services and calendar, enabling your clients to conveniently schedule appointments 24/7. With support for over 17 languages, you can effectively engage with citizens from various countries. Select from a range of predefined themes and personalize them with your brand's colors, patterns, and logo, ensuring a seamless brand experience. Furthermore, you can embed the booking widget on your website and enable clients to book appointments instantly.

A photo showing custom fields feature in Trafft that is used to collect additional information from customers during booking

Collect all the necessary information before the appointment

Use Trafft’s custom fields to ask your clients questions during booking and gather all the information you need before they come to the appointment. Custom fields help you save time for both clients and employees and significantly increase efficiency.

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Who is Trafft for?

Department of Motor Vehicles

Marriage License Office

Embassies and Consulates

People sitting in the office in the city council

City Councils

Public Facilities

Municipal Courts

Work & Pensions

A woman working at the reception desk in the healthcare clinic

Health & Social Care

See what our customers have to say

Tanya S.

I love the customization!

“I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording. It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before!”

on Capterra

Kathia M.

I’m Already Recommending It to Clients

“Great tool, exceptional service! Trafft has been intuitive to use and implement. I love the look and feel of the program and how it integrates into my websites. I can't wait to see how the company continues to grow and improve this tool. I have tried many scheduling tools, and Trafft has been the easiest and best to implement. Thank you!”

Rating on G2

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