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Appointment scheduling software every government office needs

Reduce waiting time in queues and enhance staff productivity in government offices by using appointment scheduling software that automates daily operations and provides online scheduling 24/7.
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Isabella Scherabon
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Trafft - Strong recommendation
“Trafft is like having someone taking care of the always-the-same mail-work around the booking process. It is easy to set up, great to adapt to your own style, looks stylish and fresh - and the support is stellar! Thanks and keep up the good work!”
Streamline daily operations in government offices with easy-to-use scheduling software
Reduce waiting time and increase customer satisfaction
Let citizens book appointments with government agents through the Trafft appointment scheduling software that works 24/7. Trafft scheduling software for government offices allows you to create schedules and select available time slots when citizens can book appointments, meetings, or consultations with government officials. That way, you will reduce queues and wait time and provide citizens with the best possible service and experience.  With Trafft, you will also save your employees several hours per day because they won’t have to answer phone calls or send back-and-forth emails, and they will have more time to focus on their work.
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Offer virtual meetings for people from all over the world
For government offices that work with citizens from different countries, having a tool that enables online meetings is a must. Trafft integrates with Zoom and Google Meet, so you just have to pick your platform and let citizens book online appointments. Also, you don’t have to check which zone the person you are meeting is coming from because Trafft scheduling software automatically adapts to their time zone.
advantages
Let citizens pay for services online in a fast and secure way
Taking care of payments and invoices takes a lot of time and usually requires hiring another employee for this part. Trafft scheduling software for government offices sends invoices automatically and enables you to get paid for services on-site and online through secure payment providers - PayPal, Stripe, Mollie, and Authorize.net. Trafft helps you collect payments online in a fast, safe, and easy way and saves you several hours per day.
advantages
Reduce no-shows with automated appointment reminders
Make sure your clients never miss an appointment and always arrive on time. With our scheduling software for government offices, you can send Emails, SMS, or WhatsApp reminders before an appointment automatically and notify your clients about the upcoming appointment. That way, you will reduce queues and prevent crowd gathering.
advantages
Reduce waiting time and increase customer satisfaction
Let citizens book appointments with government agents through the Trafft appointment scheduling software that works 24/7. Trafft scheduling software for government offices allows you to create schedules and select available time slots when citizens can book appointments, meetings, or consultations with government officials. That way, you will reduce queues and wait time and provide citizens with the best possible service and experience.  With Trafft, you will also save your employees several hours per day because they won’t have to answer phone calls or send back-and-forth emails, and they will have more time to focus on their work.
advantages
Offer virtual meetings for people from all over the world
For government offices that work with citizens from different countries, having a tool that enables online meetings is a must. Trafft integrates with Zoom and Google Meet, so you just have to pick your platform and let citizens book online appointments. Also, you don’t have to check which zone the person you are meeting is coming from because Trafft scheduling software automatically adapts to their time zone.
advantages
Let citizens pay for services online in a fast and secure way
Taking care of payments and invoices takes a lot of time and usually requires hiring another employee for this part. Trafft scheduling software for government offices sends invoices automatically and enables you to get paid for services on-site and online through secure payment providers - PayPal, Stripe, Mollie, and Authorize.net. Trafft helps you collect payments online in a fast, safe, and easy way and saves you several hours per day.
advantages
Reduce no-shows with automated appointment reminders
Make sure your clients never miss an appointment and always arrive on time. With our scheduling software for government offices, you can send Emails, SMS, or WhatsApp reminders before an appointment automatically and notify your clients about the upcoming appointment. That way, you will reduce queues and prevent crowd gathering.
advantages
Everything you need to seamlessly run daily processes in government and administrative offices
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Rescheduling and Canceling

Rescheduling and Canceling

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Reduce no-shows and prevent last-minute cancelations by allowing citizens to cancel and reschedule an appointment with a few clicks in the scheduling software for government offices.

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Group Booking

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Group Booking

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If you want to organize group appointments for multiple clients, you can set up dates, times, and locations through Trafft government scheduling software in a few clicks. Add the minimum and maximum capacity for each appointment, and make sure you don’t have fewer or more clients than you should.

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Custom Fields

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Custom Fields

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Collect necessary information from your clients through the question form while they are booking and have all the information you need before the appointment.

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Managing Appointments

Managing Appointments

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Create, browse, edit appointments, and change the statuses of the appointments from the admin page. You can also easily export data from your appointments or clients.

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SMS and Email Notifications

SMS and Email Notifications

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Make sure your clients come to the scheduled appointment by sending automatic SMS, Email, or WhatsApp reminders. Create custom notifications and follow-ups and add all the details you need.

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Invoices

Invoices

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Send invoices automatically to your customers from the government scheduling software and make sure you get paid for your services. Choose one of the invoice templates, change colors, add your logo, and customize it to represent your company.

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Online Payments

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Online Payments

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Offer your customers to pay for services online through fast and secure payment gateways - PayPal, Stripe, Mollie, and Authorize.net. Collect payments online quickly and easily with the scheduling software for government offices.

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Embeddable Booking Form

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Embeddable Booking Form

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If you have a website, you can embed a booking form through an iframe to any page of your website, and your clients will be able to book directly on your website.

Automate business operations and enhance your staff’s productivity

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Manage your staff’s schedules with ease and flexibility

Trafft government scheduling software allows you to create a schedule for each employee individually, no matter how flexible you need it to be. Set up your team’s working hours, assign them services and locations they work at, create custom prices for every employee, and generally manage everything related to your employees. What’s even better, with a single look at the Trafft calendar, you can see all your employees’ booked appointments and available time slots.

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Create a professional-looking and responsive booking page

Our government scheduling software functions as a no-code website builder which means that it creates a standalone booking page for you where you can present your services and calendar, and where your clients can book an appointment. It can be translated into more than 17 languages, so you can interact with citizens of different countries. Choose one of the many predefined themes, and customize it with your colors, patterns, and logo to match your brand completely. You can easily embed the booking widget on your website, so your clients can book immediately.

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Collect all the information you need before the appointment

Use Trafft’s custom fields and ask your clients questions while they are booking an appointment, so you can have all the necessary information before they come to the appointment. That way, you will save time for both clients and employees and significantly increase efficiency. 

Who is Trafft for?
profession
Department of Motor Vehicles
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Marriage License Office
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Embassies and Consulates
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City Councils
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Public Facilities
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Municipal Courts
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Work & Pensions
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Health & Social Care
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