Cover All Your Booking Needs With One Tool
Schedule Appointments Professionally and Effortlessly
How many emails do you need to send and answer to schedule a single appointment? Now multiply that by the number of all appointments. With Trafft, you can forget about wasting hours on manual scheduling, because the tool does everything for you. You can create appointments for your customers or let them create them on their own. Besides creating appointments, you can manage everything related to them to the last detail. Edit or delete an appointment, search through the list for a particular appointment by typing a service, employee, or customer name, or export the list of your appointments to a CSV file. You can also predefine different aspects of the appointment, share it with your customers directly via Linkedin, Facebook, Twitter, or Email and let them choose the date and time that suits them the best.
Present Your Services in a Way That Attracts Customers
Your services are the core of your business, and that’s why they should be presented in the best possible way. With Trafft, you can divide your services into categories and add different services within the categories. You can customize the look of the service cards, and create them in a way that looks appealing to your customers. Add service name and image, choose the color, select employees that provide the service, set duration and price, and add a description your customers can read and get more information about the service.
Configure Multiple Additional Options for Your Services
If you and your employees need time before or after a service to prepare or clean everything up, you don’t need to communicate with your customers that these time slots are not available. Set everything up with Trafft’s buffer time before and after features, and the period you set before or after the service won’t be available for booking. To make sure your customers will appear on the scheduled appointment, you can set up deposit payments, and ask your customers to pay a particular amount upfront. You can also add taxes to particular services if needed.
Allow Your Customers to Book Recurring or Group Appointments
If you have a business that offers services that repeat, as online classes, you can manage these services and appointments easily with Trafft. Enable the recurring appointments option and give your clients a chance to immediately book an appointment that repeats multiple times. It’s up to you to configure upfront how often you want the appointments to repeat, limit the number of recurring appointments, and set up everything related to payments. If you have appointments that can be attended by multiple people, you can enable the group booking option, and set the minimum and maximum capacity for that service. And if you have a service that you want to offer only to particular customers, you can enable the private service option on Trafft, and create an appointment only for those customers.
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Group Booking
Group Booking
If you want to host sessions for a group of people, you can do that with Trafft by defining the minimum and maximum slots available for each appointment.
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Recurring Appointments
Recurring Appointments
Recurring Appointments allow your customers to book an appointment that repeats by choosing the date and the time for the first appointment and then selecting the type of the recurrence and number of repeats in the single booking process.
Buffer time
Buffer time
You can set time before and/or after the appointment that employees need to prepare and you want to make them unavailable so that another booking for the same employee cannot be made.
Service categories
Service categories
Organize your services into different categories and reorder categories by clicking on the drag-and-drop button. The category position that you set here will be used later when showing categories on the Booking form to your customers.
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Deposit Payment
Deposit Payment
When you set deposit payments, your customers will have to pay a certain amount during the booking, and the rest of the amount on the spot. Add fixed or variable prices for the deposit and enable deposit for all services or for each individual service.
Create an appointment
Create an appointment
Create appointment by selecting a service, employee, available date and time slot, location and customer.
Create service
Create service
Create services by adding name, category and description, select employee, duration and price, and customize the appearance by choosing color and adding service image.
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Multiple Services
Multiple Services
Managing multiple services and service categories is easy in Trafft. For example, you can edit service appearance for the front-end, locations, duration, price, taxes, and create hidden (private) services.
