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Features and Integrations

Keep your business running 24/7 with Trafft features and integrations

Booking website & form builder

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Embeddable Booking Form

Embeddable Booking Form

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If you have a website, you can embed a booking form through an iframe to any page of your website, and your clients will be able to book directly on your website.

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Booking Website

Booking Website

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Trafft functions as a no-code website builder and automatically generates a booking page you can access through Trafft dashboard, embed into your website, share directly with your clients, or place it in any social media account you have.

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Customize the Booking Form or Page

Customize the Booking Form or Page

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Choose one of the multiple themes for the booking page and customize the design, edit the order of steps for the booking form. Translate into multiple languages and reorder steps in the booking flow.

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Auto-Detect Time Zones

Auto-Detect Time Zones

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Trafft will automatically detect the time zone from your customer’s computer and show slots in their time zone, while you will be able to see the slots in your time zone.

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Customer Profile

Customer Profile

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Your customers will be able to log in to your booking website. Each customer can create a profile by clicking on the Login button in the upper right corner. Under the customer profile, they can manage their appointments.

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Custom Fields

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Custom Fields

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Configure the custom fields (dropdowns, radio buttons, checkboxes, etc.) to collect any additional necessary information from your customers.

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Add Appointment to Calendar for Customers

Add Appointment to Calendar for Customers

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Customers can easily add the appointment details to their calendars by clicking on the "add to calendar" button after scheduling the appointment. The appointment will be automatically added to Google, Outlook or iCal calendar.

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Share Appointments

Share Appointments

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On the Appointments page, you can find a button Share Booking form, which will allow you to share the details of an appointment with your customer quickly.

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Variety of Templates for the Booking Page

Variety of Templates for the Booking Page

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Choose from eight predefined themes for the booking page, in either light or dark version, and customize it with primary and background colors and patterns, fonts, and themes for the objects to create the appearance that matches the look and feel of your brand.

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Custom domain

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Custom domain

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If you have your own domain, your Trafft booking page can be on that domain, instead of containing trafft.com.

Admin and employee management

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Unlimited Customer

Unlimited Customer

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Admin and employees can manage customers, edit their info, keep track of loyal customers and export and import lists of customers.

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Admin’s Page and Calendar View

Admin’s Page and Calendar View

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Admin’s page can be used by account owners and each employee, depending on the role settings. In addition, Admin can view all bookings with breakdowns by employees in the overview calendar.

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Insightful Dashboard

Insightful Dashboard

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KPI Dashboard will show you a glims performance of your business. Widgets show how many new customers and revenue you had in the desired period, employee occupancy and occupancy per day and other data measurements for the successful business.

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Special Days for Employees

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Special Days for Employees

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The Special Days feature lets you set different employees' working schedules (working hours and services) than usual for one or multiple days. It will override the employee's general working schedule for those day(s).

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Custom Roles

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Custom Roles

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Manage and create different roles for your employees. For example, limit the permissions and pages your users can access and create different levels of authority and management within your team.

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SMS and Email Notifications

SMS and Email Notifications

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Configure and edit e-mail and SMS notifications (upcoming appointment, appointment follow-up, status change…)

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Invoices

Invoices

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Export invoices or send them to your customers once they complete the payment for the service. Choose one of the four invoice templates, customize it with your logo and colors, and change the settings to invoice title and number. On the invoice page, you can find the list of all transactions made in Trafft.

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Taxes

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Taxes

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Create and manage taxes related to your service prices from your admin dashboard. Add tax to the price or include tax in the price and choose whether you want to set tax as default, apply to all services or apply to all extras.

Appointments

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Multiple Services

Multiple Services

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Managing multiple services and service categories is easy in Trafft. For example, you can edit service appearance for the front-end, locations, duration, price, taxes, and create hidden (private) services.

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Managing Appointments

Managing Appointments

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Create, browse, edit appointments, and change the statuses of the appointments from the admin page. You can also easily export data of your appointments or customers.

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Group Booking

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Group Booking

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If you want to host sessions for a group of people, you can do that with Trafft by defining the minimum and maximum slots available for each appointment.

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Extras

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Extras

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If you want to up-sell and offer additional services to your clients, add Extras to the services. Extras can extend the duration or increase the price, or they can be for free without added time for it.

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Multiple Locations

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Multiple Locations

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If your business runs across multiple locations, even in different cities or time zones - manage all of these in one tool. Additionally, employees can work in various places.

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Coupons

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Coupons

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If you want to offer a discount or even a free appointment to your customers - all you need to do is define the value of each coupon.

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Recurring Appointments

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Recurring Appointments

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Recurring Appointments allow your customers to book an appointment that repeats by choosing the date and the time for the first appointment and then selecting the type of the recurrence and number of repeats in the single booking process.

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Rescheduling and Canceling

Rescheduling and Canceling

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Inside the customer profiles, as well as in the email notifications, customers can cancel or reschedule their appointments in a few clicks - which results in decrease in no-shows.

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Deposit Payment

Deposit Payment

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When you set deposit payments, your customers will have to pay a certain amount during the booking, and the rest of the amount on the spot. Add fixed or variable prices for the deposit and enable deposit for all services or for each individual service.

Calendars and video conferencing

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Zoom Integration

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Zoom Integration

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When booking the appointment, automatically create Zoom meetings for the linked account. Both customer and employee will receive a booking confirmation email with the Zoom meeting details.

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Google Calendar and Google Meet

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Google Calendar and Google Meet

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Sync your and your employees' personal and professional events by connecting Google calendars. For example, enable the Google Meet if you want to automatically add links for the meeting to the Google Events.

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Outlook Calendar

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Outlook Calendar

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Sync your and your employees' personal and professional events by connecting Outlook calendars. Appointments booked in Trafft will be added to Outlook calendars, and Outlook calendar's busy slots will not be available for booking in Trafft.

Payments

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PayPal

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PayPal

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Allows your customers to pay with their PayPal quickly at the moment of the booking with one click.

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Stripe

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Stripe

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Businesses use Stripe's APIs to accept payments and send payouts from startups to large enterprises. If you enable and integrate Stripe, your customers will be able to pay with any credit or debit card at the moment of booking.

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Mollie

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Mollie

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Accept customers' online payments at the moment of booking through Trafft’s integration with the Mollie payment gateway. To connect to Mollie, you need to set the currency in Trafft to Euro, since it is the only currency supported in all payment profiles in Mollie.

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Authorize.Net

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Authorize.Net

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With Authorize.net integration, you can accept credit cards, contactless payments, and eChecks in person and on the go. Integrate with Trafft to offer your customers the possibility to pay when booking the appointment.

Marketing tools

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Zapier

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Zapier

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Use integration with Zapier to connect with any other third-party application supported by Zapier and send data after events in Trafft such as booking the appointment, rescheduling, etc.

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Facebook Pixel

Facebook Pixel

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Add a Facebook Pixel code to your Trafft booking page to track conversions from Facebook ads and optimize your ads based on the collected data.

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Google Analytics

Google Analytics

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You can add a simple Google Analytics tracking code to your Trafft booking page and get insights into your visitors' behavior.

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Google Tag Manager

Google Tag Manager

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A simple way to add a Google Tag Manager tracking code to your Trafft booking page to track visitors' activity.

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Mailchimp

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Mailchimp

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In just a few clicks, send customers' data such as names and emails from your Trafft account to MailChimp directly, and leverage leads nurturing and retention.

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SendFox

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SendFox

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Grow your audience and create targeted email campaigns in SendFox. Automatically transfer customers' data from Trafft to SendFox.

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WebHooks

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WebHooks

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With WebHooks you can connect with other web apps and easily send automated messages and updates to custom URLs. You can send hooks data from Trafft to any other application.

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WhatsApp

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WhatsApp

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Trafft’s integration with WhatsApp allows you to send your customers and employees notifications about upcoming appointments through WhatsApp. This integration will help you retain your customers and reduce no-shows.