Self-Serve Customer Booking

Provide the best customer experience

Offer your customers the ability to book, cancel or reschedule on their own 24/7 and increase customer satisfaction and number of bookings.

A screenshot showing the option to allow customers to register and book, cancel and reschedule appointments on their own through Trafft

15500+

Created Accounts

Gain more clients with bookings around the clock

Increase your base of loyal clients

Let your customers create accounts and keep all customer data in one place. By creating an account, your customers have all their past and upcoming appointments in one place. That way, you’ll provide the best customer experience and gain more loyal customers.

A thank you message after the booked appointment through Trafft booking system

Use the power of 24/7 booking

How often do you find yourself answering phone calls or emails after working hours just to schedule another appointment? How many missed bookings have resulted from not being available to respond? With Trafft, you can have appointments booked even while you sleep. Provide your customers with the convenience of booking at their leisure, in their own time zone, 24/7, and significantly increase your number of bookings.

A screenshot showing customers’ option to cancel or reschedule appointments on their own through Trafft scheduling system

Let your customers self-reschedule and prevent no-shows

When your customers create an account, they can independently book, cancel, or reschedule appointments at any time. During the booking process, they can conveniently make online payments and have the appointment automatically added to their calendar. By offering these features, you enhance the customer experience, boost the number of bookings, and minimize the occurrence of no-shows.

See what our customers have to say

Kathia M.

I’m Already Recommending It to Clients

“Great tool, exceptional service! Trafft has been intuitive to use and implement. I love the look and feel of the program and how it integrates into my websites. I can't wait to see how the company continues to grow and improve this tool. I have tried many scheduling tools, and Trafft has been the easiest and best to implement. Thank you!”

Rating on G2

Kathia M.

I’m Already Recommending It to Clients

Rating on G2

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Let your customers self-book around the clock

Customer Profile

Your clients can create profiles by clicking on the Login button in the upper right corner of your booking website. Under their customer profile, they can easily manage their appointments.

Booking Website

Trafft functions as a no-code website builder, automatically generating a booking page accessible through the Trafft dashboard. You can embed this page into your website, share it directly with clients, or even place it on your social media accounts.

Rescheduling and Canceling

Customer profiles and email notifications offer convenient options for customers to cancel or reschedule appointments with just a few clicks. This reduces no-shows and ensures smooth appointment management.

Coupons

Offering discounts or free appointments to your customers is hassle-free with Trafft. Simply define the value of each coupon to provide exclusive deals.

PayPal

Allow your customers to make quick payments with PayPal at the moment of booking with just one click, ensuring a seamless payment experience.

Stripe

By enabling and integrating Stripe, businesses can leverage its robust APIs to accept payments. If you enable and integrate Stripe, your customers will be able to pay with any credit or debit card at the moment of booking.

Mollie

Seamlessly accept online payments from customers during the booking process through Trafft's integration with the Mollie payment gateway. Please note that Mollie supports transactions in Euro currency only.

Authorize.Net

With Authorize.net integration, you can accept credit cards, contactless payments, and eChecks in person and on the go. Integrate with Trafft to provide customers with the convenience of paying when booking their appointments.