Appointments are at the heart of Trafft, making scheduling easier and more efficient for you. With Trafft, you’ll experience fewer phone calls, allowing you to easily track and manage your entire appointment list.
Creating Appointments
Trafft focuses on simplifying the booking process for you and your team. Its primary feature is front-end booking, where customers can easily visit your booking website, select their desired service, and make an appointment.
In cases where you need to create an appointment on behalf of a customer, you can do so through the admin section. This can be accessed via either the “Appointments” or “Calendar” page. Clicking the “+ Add Appointment” button in the top-right corner will open a popup with a simplified booking form. Here, you will need to select the Service, Employee, date, time, location (if multiple locations are configured), and Customer.
Additionally, this popup allows you to choose whether you want to send an email notification to the customer or not. The notification sent (“Appointment Approved” or “Appointment Pending”) will be based on the default status configured in the General Settings.
Have more questions?
If you face an issue, and cannot find an answer in the documentation, feel free to submit a support ticket!