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FEATURES AND INTEGRATIONS OVERVIEW
  • All Features
    All Features

    Notifications, Time zones, Extras, Coupons, Refunds, and more

  • All Integrations
    All Integrations

    Whatsapp, Paypal, Teams, Zoom, Zapier, Google Calendar, and more

  • Reserve with Google
    Reserve with Google

    Accept bookings via Google Search and Maps

  • WordPress Plugin
    WordPress Plugin

    Add Trafft booking form to any page of your WordPress website

    Resources
  • Trafft Blog
    blog-2
    Trafft Blog

    Check out the latest information on industry trends and get advice for running a service business online

  • Guides and Documentation
    docs-2
    Guides and Documentation

    Get a detailed explanation of how every Trafft feature and integration work

  • Our Story Our Story

    Read about Trafft’s story, mission and values we share

  • Investor Relations Investor Relations

    Reach out to us if you are interested in investing in Trafft

  • Affiliate Partners Affiliate Partners

    Join us on our journey of helping service businesses thrive through automation

  • Why Trafft Why Trafft

    Learn more about why you should choose Trafft

  • Partners Partners

    Partner with Trafft and expand your market reach

  • Contact us Contact us

    Feel free to reach out if you have any questions or suggestions

Features
FEATURES AND INTEGRATIONS OVERVIEW
  • All Features All Features

    Notifications, Time zones, Extras, Coupons, Refunds, and more

  • All Integrations All Integrations

    Whatsapp, Paypal, Teams, Zoom, Zapier, Google Calendar, and more

  • Reserve with Google Reserve with Google

    Accept bookings via Google Search and Maps

  • WordPress Plugin WordPress Plugin

    Add Trafft booking form to any page of your WordPress website

Resources
    Resources
  • Trafft Blog

    Check out the latest information on industry trends and get advice for running a service business online

    blog-2
    Trafft Blog
  • Guides and Documentation

    Get a detailed explanation of how every Trafft feature and integration work

    docs-2
    Guides and Documentation
About Us
  • Our Story Our Story

    Read about Trafft’s story, mission and values we share

  • Investor Relations Investor Relations

    Reach out to us if you are interested in investing in Trafft

  • Affiliate Partners Affiliate Partners

    Join us on our journey of helping service businesses thrive through automation

  • Why Trafft Why Trafft

    Learn more about why you should choose Trafft

  • Partners Partners

    Partner with Trafft and expand your market reach

  • Contact us Contact us

    Feel free to reach out if you have any questions or suggestions

Deposit Payments

Accepting partial payments for appointments is crucial for many businesses, and with deposit payments, this becomes possible. By setting a portion of your appointment's total price as a deposit, your customers will be required to pay that amount during the booking process, which helps reduce the number of potential cancellations. With deposit payments, customers pay a specified amount during booking, while the remainder of the appointment price is settled on the day of the appointment.

Please note: To configure deposit payments, you must have at least one online payment provider connected.

Deposits are enabled and configured for each service individually. When you open the Edit Service page for a service and navigate to the Settings tab, you will find the "Enable deposit payments" option. Once enabled, additional options for setting up your deposit will appear:

enable-deposit
  • Deposit Type: Choose between a Fixed Amount and a Variable Amount. Fixed deposit type allows you to set an exact amount for the deposit, while Variable deposit type lets you specify a percentage of the total appointment price as the deposit.
  • Fixed/Variable Amount: Depending on the deposit type chosen, enter the amount for the deposit payment.
  • Multiply deposit by the number of people in one booking: This option is visible only for the Fixed deposit type and when the group booking option is enabled. When selected, the deposit amount set will be multiplied by the number of people in that booking.
  • Allow customers to pay full amount in one payment: This option adds an additional selection on the last step of the booking form (General Information). Customers can choose whether to pay the total appointment price during the booking process or just the deposit amount.
deposit-front

When the deposit amount is paid on the booking website, an invoice is automatically generated with a "Partially Paid" status. Additionally, a transaction is recorded for the deposit amount.

Once your customer pays the remaining balance for the appointment on site, you can manually set the invoice status to "Paid". This action will generate another transaction for the remaining amount (Left to pay amount).

Another option available for paying the remaining amount is the Payment via Link. Your customers would be able to pay the remainder through the link sent in email notifications, or you can manually copy and send the link to the customers. You can read more about this feature on this page.

deposit-invoice

Have more questions

If you face an issue, and cannot find an answer in the documentation, feel free to submit a support ticket!

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