Medical practices already have computer-based and online record keeping. They are now looking to automate their appointment systems using medical scheduling software.
Online scheduling is far more efficient than doing it over the telephone. Staff is freed up to do more useful jobs and patients find it a better experience. They do not waste any time trying to get through to a receptionist and they can easily choose an appointment time that suits them.
A patient scheduling system also makes it easier to deal with standard and emergency situations in the practice.
If you have decided that you want to automate your appointments, this list created by our team will help you choose an app to do it.
Top Medical Scheduling Software To Check Out
Trafft is a great option to use because it’s not just a scheduling tool. Trafft is a professional service business management software, a professional tool, and a digital business partner that covers different aspects of running a business.
It’s the kind of app that small and medium business owners, administrators, managers, and key staff in the service industry are using to take their processes and businesses to the next level.
How does it do that? Well, Trafft is a combination of an online no-code platform and human service from a team of service business automation experts. While that’s a mouthful, we can make it simple by saying that it provides all the necessary tools to organize schedules, accept bookings and payments, send reminders and integrate with other tools.
Trafft differentiates from typical apps and tools that automate smaller tasks like online bookings or personal schedules, and are usually hard to configure and maintain, and support is hard to get.
The Trafft app and its team do that by providing support for the complete workflow cycle of a service business, and has an extremely intuitive interface and UX.
What does that mean practically for you? You would not need to waste time on repetitive tasks like calling clients and confirming or rescheduling, and you won’t even need to hire additional people to do that.
It also comes with all the features that you need to get started, such as:
- Automatic online payment processing through multiple providers
- Two-way synchronization using external calendars (such as Google Calendar and Outlook)
- The ability for clients to reschedule
- The ability to create a call-to-action (CTA) booking page
- In-depth overviews of your business performance using key performance indicators
- Client management using email and SMS notifications and reminders
- Discount/loyalty coupons when managing appointments
- Ability to manage bookings, employees, locations, services, schedules, and more
When it comes to complex problems, Amelia is a powerful WordPress booking plugin that can solve them.
Amelia stands out thanks to the possibility it offers to manage multiple commercial locations, and with a single account, you can create calendars for each of your branches.
This is especially useful for medical practice businesses, allowing patients to select the branch of their choice.
Amelia is specially designed for WordPress, so all its features, including visual ones, will adapt perfectly to your website.
Some of the qualities of this WordPress booking plugin are:
- The possibility of adding multiple employees and vendors.
- The system works for different commercial locations, allowing you to register appointments in specific places.
- Forms for group and individual appointments.
- Multiple forms customization options, such as the duration of the appointment, the interval between them, and the cost of the service.
- You have the possibility of adding additional services to the form.
- Support for discount coupons.
- Support for PayPal and Stripe payment processors.
PetalMD is a Canadian medical scheduling solution for any medical office. It is cloud-based and combines patient scheduling software with information management and doctor appointment scheduling.
This inclusive medical scheduling software has a host of useful features to ensure that doctors and other medical staff stay on top of their schedules.
Effective communication is easy with PetalMD. The availability of relevant information to everyone concerned is also a key benefit of this medical network. Check if the software you choose complies with data storage and protection policies and has an FHIR server.
Luma Health is top-notch medical scheduling software for a medical office like yours. Firstly, it tells patients where they can find the specific healthcare they need. The medical appointment scheduler then helps them to book an appointment and keeps the patient updated on any changes.
The software automatically sends patients a text with a link to allow them to reschedule an appointment if it must be changed. Medical scheduling is completed through Luma Health’s Web Scheduler.
The entire process can be embedded in the healthcare provider’s own website, making it a seamless operation. Appointments, confirmations, rescheduling, and joining a waiting list can all be achieved using a short text.
SimplyBook.me can be used for medical scheduling. It has everything that you would expect to see and more. SimplyBook.me also includes a booking website and useful patient and medical center information.
With this software, clients book themselves in. They can reschedule their appointments on their phone, tablet, or computer. The booking site is fully customizable and requires no programming knowledge or design experience. With no telephone calls to the field, staff can get on with more important work.
You can now offer a 24-hour booking service. SimplyBook.me even sends out texts or email reminders so there will be fewer ‘no-shows’.
Veribook is online medical software for scheduling and booking appointments. It shows doctor availability in real-time to allow patients to book and manage their own appointments online. It has been designed for smaller medical centers that do not need all the features of more expensive software. Veribook will save you time and money and give patients a better service overall.
The package includes billing and a general practice management system.
PracticeSuite is the only company offering a free medical scheduling software system out there. They also supply unlimited free support.
The paid option is aimed at large users. Hospitals and larger medical centers get extensive training and support.
This powerful patient scheduling system runs the practice for you. Your staff can focus on curing people, growing the business, and getting paid.
The user-interface is simple to use. Patients book their own appointments online and explain their symptoms ahead of the visit. SimplePractice also provides a free customer portal. This allows payment for services and medication to be made without the medical staff having to handle a card.
‘No-shows’ are reduced by sending out automatic reminders. Text, voice, and email options exist and there is also a secure messaging service for internal use and to communicate with patients. SimplePractice also offers unlimited document storage as part of the deal.
Acuity Scheduling is a user-friendly medical scheduling app that is good for medical staff and patients. It offers an online booking service at any time of the day, freeing up staff to get on with more important tasks and letting patients choose when they book their visit to the health center.
Acuity Scheduling offers tiered charges as the practice grows. Extra features, sites, and users can all be added when you are ready to use them. There is also a stripped-down free version for single users. It is basic, but it is free!
Breeze is a patient scheduling system that does the lot. It takes the patient through registration, appointment booking, and on to payment. It aims to ensure that the patient experience is as good as it can be at every stage in the process. Plus, the software integrates with the Practice Management system and the Electronic Health Records.
Breeze works well with the CareCloud practice management module, too. Breeze uses the two systems’ data to optimize patient engagement and experience.
As with many of the packages described here, Breeze makes a patient appointment… well, a breeze. It also collects pre-payments and can make recurring appointments. Patients receive automated reminders just before their visit.
This is more than a medical appointment calendar. NextGen Healthcare has been going strong for over 45 years and it has a growing network of 155,000 care providers on its client base. Their package does all the usual registration and appointment scheduling tasks, and also streamlines communication with the patient throughout the process. It does not matter if you are working on iOS or Android mobiles, NextGen Healthcare will work for you.
This software also helps with billing and claims work. It verifies insurance claims and cleans up your medical billing codes. It also has a useful facility to help avoid denied claims – it will get you paid faster!
Solutionreach lets you improve your relationship with your patients, helping with client loyalty. The company claims that patient outcomes are also improved by using this software. It certainly does provide a good platform that lets clinic staff communicate with their customers.
The package has all the usual automated appointment making and rescheduling facilities. It also has a useful patient portal. The staff can use this to explain services and let patients know what is happening at every stage of their medical journey.
Intiveo is your medical appointment scheduling software in the cloud. With Intiveo, you can manage appointments and all patient communications with just a few clicks. The system is used by over 14,000 service providers dealing with nearly twenty million patients in total. It handles something like fifty million messages a year!
Intiveo aims to get better and better at understanding patients’ needs. In this way, they believe that they can improve outcomes through better communication at every point in the network. 70% of people in the US now use a Smartphone, so the software’s ability to send texts and reminders on mobile phones makes this a solid option for your clinic.
SeriousMD has a doctor appointment calendar to schedule appointments. This means that staff can see at a glance how busy each key member of the company is by day, week, or month.
The medical scheduling software behind SeriousMD allows bulk uploading of patient lists. This will save you time and money. SMS reminders are available to reduce those costly no-shows.
The system has real-time billing and payment processing modules. With SeriousMD, you will be able to track invoices easily. The system helps with cash collection and HMO (Health Maintenance Organization) repayments.
WellSky is a medical appointment scheduler that used to be known as Appointments Everywhere. It is a web-based system that will improve any healthcare provider’s ability to schedule appointments.
This package has specific modules for specialized medical fields. WellSky will work for hospitals, general practices, and clinics. It will also help those supplying blood and marrow therapy.
Clinics supplying respiratory healthcare, hospice care, and behavioral therapy will also benefit from this software. WellSky copes with the complexity of data management regulations in these specialized fields.
The Nextech clinical scheduling software offers multiple providers, location, and resource scheduling options. Managers can plan and view any combination of staff or equipment. They can book rooms and other resources, and there is an alarm system to warn them if they have over-booked anything or anyone.
Changing appointments is simple. You can cut, paste, copy, drag and drop with ease. Nextech will send out texts to patients asking for booking confirmation and/or reminding them of an impending visit.
Sagenda includes free patient scheduling software for smaller clinics. Larger enterprises need to pay. The free version is great for chiropractors, professional naturopaths, and other medical practitioners.
Sagenda works in other sectors as well – it is not just for medical use. Users love the fact that it is so simple to get started with and it has a clean and simple interface. Oh, and did we mention that it’s free?
This medical scheduling software has some of the best visual tools that we have seen. Calendars, maps, swim lanes and Gantt charts all look great and help to minimize errors. Staff can drag and drop appointments and the system helps by matching resources available to patient needs.
It is an integrated system that sends texts to patients when appointments are booked and/or changed. Doctors and other practitioners also get appointment details sent through automatically and it is all HIPAA-compliant, so there are also modules for charting and notes. It uses API integration for the rest of the clinic’s systems.
Genesis is aimed at chiropractors. It is an integrated system that links patient scheduling software with a practice management package. This allows the chiropractor to get on with curing people. Genesis automates the process of booking an appointment through to paying for it after a successful outcome. It will also ensure that the necessary paperwork and record keeping gets done.
The SuperSaaS software links to your existing website to allow patients to book appointments online. There is a free version for up to fifty up-and-coming appointments and fifty registered patients. If you are running a small clinic and you do not mind a few pop-up ads appearing, this may be just what you need.
The software is not just for doctors – it works for a wide range of other businesses that need appointment scheduling. It does, however, include features that will be enjoyed by medical practitioners. SuperSaaS allows the coordination of several professionals and it has a waiting list module. It also sends out text confirmations and reminders and works on your mobile or your desktop.
Eclipse has been offering practice management software for over twenty years. It is a medical appointment scheduler that will bill your patients for you and it also includes a doctor appointment calendar. As with many of the systems described here, Eclipse will send patients booking confirmations. It also automates reminders and confirmations by text and/or email to stop the dreaded no-shows. Eclipse will also manage an online prescription service and it is HIPAA-compliant making it much easier to register patients.
There is a patient portal giving access to personal records and allowing claims to be made through the software.
This medical scheduling package has been targeted at telehealth. It is another package that reduces no-shows by sending out reminders. Again, Mend is HIPAA-compliant and patients especially like the video-call facility. They do not have to download any specific software to take the call on. All they need is any device that is connected to the internet.
Mend is great for a widely dispersed customer base. It can reach patients that some of the other software described here could not.
With over 27,000 users, Power Diary is worth considering. It provides a comprehensive online practice management solution. The software includes modules covering appointment bookings and reminders. There is also customizable calendar management and fully customizable patient notes. On the administrative end of things, Power Diary handles your invoicing and payment collection and there is a nifty two-way SMS chat app.
This very flexible software works with Xero, Mailchimp, Stripe, Physiotrack, Medicare, and other systems. Power Diary works for single practitioners and huge operations running across several sites. It is particularly good for specialists such as physiotherapists and psychologists. Other practitioners such as counselors or osteopaths, massage therapists, and podiatrists will also find it useful in running their services.
This free medical appointment scheduling software includes a lot of features. However, you will have to pay to add the appointment reminder module and will have to pay per text. It is not clear exactly what is included in the basic package and how the company intends to charge practitioners, but the patient portal sounds good. It is highly visual and offers clients intelligent scheduling of appointments with color-coding, text, or email reminders (subject to charges) and advanced messaging service.
DocMeIn automates the appointment booking process and sets no limits on users, appointments, or registered patients.
AdvancedMD is ideal for private practices wanting to become more efficient. With a waiting list facility, this patient scheduling system helps medical staff distribute time slots to patients. The scheduler then sends out an automated booking text and a reminder just before the appointment.
The package provides managers with a clear view of the appointments each day for every department, resource, and member of staff. An interesting feature offered by this software is the ability to track a patient’s visit to look at ways of shortening waiting times. It also has the facility to verify patient insurance before the appointment is underway.
Ending thoughts on the medical scheduling software presented here
There is no point in implementing any medical scheduling software unless it saves you time and money.
It should also streamline your processes and improve the patient experience. Some of the software packages here even claim that patient outcomes will be improved if their software is used correctly.
Almost all systems that we have reviewed offer automated appointment booking. Only a few omit automated text/email confirmations and reminders. This should reduce no-shows and saves you the need to employ someone to do the same thing manually. It also means that patients can choose when they make the booking – at any time of the day.
Many of the packages integrate with the practice management software. This leads to better billing and faster cash collection and more efficient insurance claim submissions.
The choice of medical appointment scheduling software will depend on your budget and size. Issues specific to your area of expertise may also mean that one or two systems are best suited to your application. You may also have the need for modules that only a few offer, such as inventory tracking.
If you enjoyed reading this article about medical scheduling software, you should read these as well:
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- Medical Apps for Patients