In the healthcare industry, efficiency is a top priority for many institutions that take care of patients. Naturally, patient scheduling is one of the most important aspects of the workflow of a successful medical clinic. Having medical scheduling software is not only important.
In today’s world, you practically can’t exist and compete without one. More and more patients expect you to provide them with the convenience of booking appointments through efficient patient scheduling software.
Thanks to technology we can say goodbye to long wait times, especially in the healthcare industry where time is crucial.
We’ve read customer testimonials, the best review websites and analyzed user experience to compile a list of the best medical scheduling software in 2024 and our goal is to teach you how to choose the best one for your specific needs.
List of 21 Best Medical Scheduling Software
If you are using medical scheduling software, you will soon start to see the improvement in your practice efficiency. Solutions like this help in administrating scheduling, logistics, reminders, paperwork, and many more.
Here are the best ones that can help healthcare providers seamlessly integrate online patient scheduling into their business.
Medical Appointment Scheduling Software – Features
Besides record-keeping, doctors are also searching to digitalize and automate their scheduling. This is where an online doctor appointment scheduling software can help.
Online patient scheduling compared with the classic one via phone is very useful. It helps because the less time your staff is going to spend on the phone means that there is more time for them to handle other tasks that are vital.
On top of that, it is also a good thing for your patients to select appointment times that can work for them and their schedules.
Here are some cool features that great healthcare scheduling software should have:
- An affordable price especially for smaller practices.
- Easy to use and set up, these cloud-based configurations are helpful in the implementation options.
- It should have different scheduling tools that office staff or clients can use with no training.
- Needs to help in organizing by keeping track of open appointment slots, cancellations, and filling free slots.
- It can be custom depending on the needs of the user. For example, a dentist might have different needs compared with a dermatologist from medical appointment scheduling software.
- Automatic reminders help patients and staff to always know their schedules and upcoming appointments.
- Patient-provider communication tools through which you can send updates to patients, gather their feedback, and so on.
- EMR Integration can be of use especially when it is integrated with the patient scheduling software.
Trafft – The Best Medical Scheduling Software
Trafft is the best option for medical scheduling software because it’s so much more than a booking app. Trafft is a professional doctor appointment management & booking system. A truly professional tool, and your digital business partner that covers different aspects of running and managing your clinic.
It’s the kind of app that both small and large healthcare institutions, administrators, managers, and key staff in the medical industry are using to take their processes and practice to the next level.
How does it do that? Well, Trafft is a combination of an online no-code platform and exceptional customer service that consists of service business automation experts. While that’s a mouthful, we can make it simple by saying that it provides all the necessary tools to organize schedules, accept bookings and payments, send reminders, and integrate with other tools you use.
Trafft differentiates from typical medical scheduling software that automates smaller tasks like online bookings or personal schedules. They are usually hard to configure and maintain, and support is hard to get ahold of.
The Trafft patient scheduling software and its team do that by providing support for the complete workflow cycle of a clinic and has an extremely intuitive interface and UX.
What does that mean practically for you? You would not need to waste time on repetitive tasks like calling patients and confirming or rescheduling, and you won’t even need to hire additional people to do that.
It also comes with all the features that you need to get started, such as:
- Automatic online payment processing through multiple providers
- Two-way synchronization using external calendars (such as Google Calendar and Outlook)
- The ability for clients to reschedule
- The ability to create a call-to-action (CTA) booking page
- In-depth overviews of your business performance using key performance indicators
- Client management using email and SMS notifications and reminders
- Discount/loyalty coupons when managing appointments
- Ability to manage bookings, employees, locations, services, schedules, and more
Pricing:
Free for up to 5 members; paid plans start from $29 per month.
Ratings:
- 5/5 on Capterra
- 4.7 on G2
- Excellent on TrustPilot
- 5/5 on GetApp
Sign up for Trafft’s free plan now and see why it’s the best medical scheduling software.
Amelia – The Best Patient Scheduling Software for WordPress
When it comes to complex problems, Amelia is a powerful WordPress booking plugin that can solve them.
Amelia stands out thanks to the possibility it offers to manage multiple commercial locations, and with a single account, you can create calendars for each of your branches.
This is especially useful for medical practice businesses, allowing patients to select the branch of their choice.
When it comes to complex problems, Amelia is a powerful WordPress booking plugin that can solve them.
Because Amelia is specially designed for WordPress, so all its features, including visual ones, will adapt perfectly to your website.
Amelia is renowned as a flawlessly functioning plugin. It is easy to install and easy to work with. Some interesting features of Amelia are:
- Automated notifications
- Customizable look
- Dashboard and reporting
- Employee management
- Fast booking and canceling
- Group appointment booking
- Locations management
- Online payments
- Schedule settings
- Services catalog
- Workflow calendar
- The possibility of adding multiple employees and vendors.
- The system works for different commercial locations, allowing you to register appointments in specific places.
- Forms for group and individual appointments.
- Multiple forms of customization options, such as the duration of the appointment, buffer time, and the cost of the service.
- You have the possibility of adding additional services to the form.
- Support for discount coupons.
- Support for PayPal and Stripe payment processors.
If you want to discover how Trafft and Amelia stack up against each other, delve into our in-depth Trafft vs. Amelia comparison.
Pricing:
Starting from $72 annually and $180 for lifetime access.
Ratings:
- 4.9 on Capterra
Jotform – Form-Building Patient Scheduling Software
JotForm is an online form-building solution with over 8.5 Million users since 2006. JotForm is also very widely used among medical professionals with its HIPAA compliance feature. Medical professionals can easily schedule appointments with JotForm’s appointment form field. Users can also collect payments, gather patient medical histories, get HIPAA-compliant electronic signatures, etc.
JotForm offers many webinars, blogs, and instructional videos in order to get its users up to speed very quickly. JotForm is a great solution for every medical professional with its online appointment scheduling, HIPAA compliance, collecting consent forms & payments, and many integration options.
Pricing:
The Starter plan for 5 forms and 100 submissions monthly is free, the Bronze plan is $39/month, Silver is $49/month, Gold is $129/month and they also offer a custom enterprise plan.
Ratings:
- 4.6 on Capterra
- 4.7 on G2
Acuity Scheduling
Acuity Scheduling can be compared with a personal assistant that is going to let clients and patients see the real-time availability that you have. They can also use it to schedule their own appointments. This medical scheduling software also provides booking information and SMS appointment reminders that you can use to streamline the whole process.
Pricing:
Acuity doesn’t offer a free version, and pricing is on the higher end and starts from $20 per month.
Ratings:
- 4.8 on Capterra
- 4.7 on G2
DoctorConnect
DoctorConnect is a time-saving patient scheduling & management software that is going to surely improve patient experience in your clinic and act as a booster for efficiency. The software also offers reputation management and helps you increase the word-of-mouth marketing for your clinic.
Pricing:
They charge a flat fee based on the number of locations and practitioners.
Ratings:
- 4.8 on Capterra
- 4.8 on G2
Setmore
Setmore is a great option for medical scheduling software and it’s available on Android, iOS, Windows, macOS, and different web apps. It’s easy to manage patient appointments and use the app that could grow your business due to its efficiency. Customers can schedule their appointment using a unique Setmore booking page. It is going to help you and the staff stay updated about any upcoming appointments.
Pricing:
Free for up to 4 members; paid plans start from $12 per user per month.
Ratings:
- 4.7 on Capterra
- 4.5 on G2
SimplyBook.me
Simplybook.me is a healthcare scheduling software that can be used for different practices. It works with any dental clinic, massage therapy, or even chiropractic services. It syncs with the calendars of your clients and it also has an instant point-of-sale that is going to increase cash flow.
This HIPAA-compliant medical scheduling software is going to handle all of the schedule needs you have. Some examples are creating appointments, sending reminders, or even selling products. If you don’t have a website you should also know that SimplyBook can create your own one to get started with the online programming you need.
Pricing:
They offer a free plan with 50 bookings, and pricing starts from $9.9 per month for 100 bookings.
Ratings:
- 4.6 on Capterra
- 4.6 on GetApp
- 4.7 on FinancesOnline
- 4.4 on G2 CROWD
- 3.6 on AppStore
Appointy
This is a well-known online doctor appointment scheduling software. It can work on different operating systems and also has an app for both iOS and Android. You can also try it out for free as this version comes with one staff seat, five services, and unlimited bookings.
Besides that, this app also lets users accept their appointments online. It can be used to send automated email/ SMS reminders and integrate them with social media or Google Calendar.
Pricing:
They offer a free plan for one staff member and 5 services, which is usually not enough for medical scheduling software. Paid plans start from $29.99 per month.
Ratings:
- 4.6 on Capterra
- 4.7 on G2
Sign In Scheduling (formerly 10to8)
Check this appointment software because it might be just what you needed. 10to8 uses different methods to keep appointments scheduled. Patients are reminded and receive notifications that can be done using SMS or email.
Using 10to8 you will be able to offer a nice online booking page that your clients can use. It’s great to schedule appointments and for sure clients are going to be grateful for the time they save.
Pricing:
$7.20 per seat per month. Only annual subscription.
Ratings:
- 4.7 on Capterra
- 4.6 on G2
PetalMD Medical Scheduling
PetalMD is a Canadian medical scheduling solution for any medical office. It is cloud-based and combines patient scheduling software with information management and doctor appointment scheduling.
This inclusive medical scheduling software has a host of useful features to ensure that doctors and other medical staff stay on top of their schedules.
Effective communication is easy with PetalMD. The availability of relevant information to everyone concerned is also a key benefit of this medical network.
Other uses can be to optimize physician schedule management together with the delivery of secure messaging. The platform works great for physicians, medical clinics, or hospitals.
It’s one of the leading healthcare scheduling software options in Canada and it gets periodic updates in order to optimize its use. However, according to the best review websites, it has low value-for-money ratio.
PetalMD Medical Scheduling is great for medical professionals out there. If you are trying to organize better what you are doing and also stay in control of your schedule while having better communication with the team go for it.
Check if the software you choose complies with data storage and protection policies and has an FHIR server. To ensure secure data storage and compliance with data protection policies, it’s essential to check if the software you choose has an FHIR server, as seen in solutions like Smart on FHIR.
Pricing:
No transparent pricing is available.
Ratings:
- 4 on Capterra
- 4 on GetApp
Branch Messenger
Branch Messenger helps medical professionals to optimize their scheduling process in real-time and improves efficiency. The dashboard is easy to use and patients can use it on the web or with a mobile app. You can view schedules, swap shifts, and even request some time off if you are an employee.
Pricing: /
Ratings:
- 4.6 on Capterra
- 4.4 on G2
SeriousMD
Continuing our list of the best patient scheduling software, we find SeriousMD. This company is based in the Philippines and it was created in 2016. It offers a great solution that helps patients and employees save time with their appointments.
They offer training using live videos, webinars, and so on. It can be a great choice for a medical company that needs to check patient data from multiple locations. Give it a try and see for yourself if it is going to be the solution that you needed.
Pricing:
They offer a free plan and pricing for paid plans starts from P1,950 billed monthly.
Ratings:
- 4.8 on Capterra
Upvio
Upvio is a cool up-and-coming medical scheduling & management software. It can help you create a logical system for patient appointments. You can embed it on your website, on different social media channels, or in your email signature.
Adding your own branding elements is easy so the entire customization of it is quite easy. Adding certain questions in order to get data from your patients can also be done. You can connect it with your Google or Outlook calendars for 2-way sync in order to allow the customers to book you only when you are free.
Pricing:
Starting from $24/user/month.
Ratings:
- 4.7 on Capterra
- 4.7 on G2
ClickBook
This is patient appointment scheduling software that has different features. Things like online payments, room booking management, or mobile access are available. It can help a lot and it is free for one user and one physical address. Make sure to check their entire offers in order to find the one that suits you.
Pricing:
Free plan + 4 different pricing tiers starting from $19.95 per month.
Ratings:
- 3.7 on Capterra
Sevocity
No matter if you are a solo practice provider or a group if you need a solution that helps you improve your practice services go for Sevocity. It can be a great fit for any healthcare institution looking for medical scheduling software and it’s not really hard to understand and use.
Pricing:
Available upon requesting a quote.
Ratings:
- 4.5 on Capterra
- 3.5 on G2
Luma Health
Luma Health is top-notch medical scheduling software for a medical office like yours. Firstly, it tells patients where they can find the specific healthcare they need. The medical appointment scheduler then helps them to book an appointment and keeps the patient updated on any changes.
The software automatically sends patients a text with a link to allow them to reschedule an appointment if they have to. Medical scheduling is completed through Luma Health’s Web Scheduler.
You can embed the entire process in your healthcare provider’s website, making it a seamless operation. By using a short text, appointments, confirmations, rescheduling, and joining a waiting list is completely simple.
Pricing:
Available upon requesting a quote.
Ratings:
- 4.7 on Capterra
- 4.9 on G2
Veribook
Veribook is an online medical software for scheduling and booking appointments. It shows doctor availability in real-time to allow patients to book and manage their own appointments online. It has been designed for smaller medical centers that do not need all the features of more expensive software. Veribook will save you time and money and give patients a better service overall.
Pricing:
Starting from $100 for businesses.
Ratings:
- 4.8 on Capterra
PracticeSuite
PracticeSuite’s package includes billing and a general practice management system. It’s geared towards providing mid-sized practices with an all-in-one solution to manage their business. From EHR software to patient scheduling, they offer comprehensive and complex solutions to healthcare institutions.
They also have plan options for large businesses. Hospitals and larger medical centers get extensive training and support.
Pricing:
You have to call to find out the cost.
Ratings:
- 4.1 on Capterra
- 4.2 on G2
SimplePractice
This powerful patient scheduling system runs the practice for you. Your staff can focus on curing people, growing the business, and getting paid.
SimplePractice’s user interface is simple to use. Patients book their own appointments online and explain their symptoms ahead of the visit. SimplePractice also provides a free customer portal. This allows you to collect payment for services and medication without your medical staff having to handle a card.
‘No-shows’ are reduced by sending out automatic reminders. Text, voice, and email options exist and there is also a secure messaging service for internal use and to communicate with patients. SimplePractice also offers unlimited document storage as part of the deal.
Pricing:
They offer a 30-day free trial. Pricing starts from $29 per month.
Ratings:
- 4.6 on Capterra
- 3.9 on G2
Breeze
Breeze is a patient scheduling system that does a lot. It takes the patient through registration, appointment booking, and even handles payment. It aims to ensure that the patient experience is as good as it can be at every stage in the process. Plus, the software integrates with the Practice Management system and the Electronic Health Records.
Breeze works well with the CareCloud practice management module, too. Breeze uses the two systems’ data to optimize patient engagement and experience.
As with many of the packages described here, Breeze makes a patient appointment… well, a breeze. It also collects pre-payments and can make recurring appointments. Patients receive automated reminders just before their visit.
Pricing:
Only available if you get in touch.
Ratings:
- 4.3 on Capterra
- 4.8 on G2
NextGen Healthcare
This is more than medical scheduling software. NextGen Healthcare has been going strong for over 45 years and it has a growing network of 155,000 care providers on its client base.
Their package does all the usual registration and appointment scheduling tasks and also streamlines communication with the patient throughout the process. It does not matter if you are working on iOS or Android mobiles, NextGen Healthcare will work for you.
This software also helps with billing and claims work. It verifies insurance claims and cleans up your medical billing codes. It also has a useful facility to help avoid denied claims – it will get you paid faster!
Pricing:
It’s not transparent. According to users, prices range from $299 to $549 per provider monthly.
Ratings:
- 4 on Capterra
- 3.7 on G2
Ending Thoughts on Using Medical Scheduling Software
Adopting medical scheduling software will bring significant improvements to efficiency, organization, and overall patient experience within your healthcare institution. The transition from traditional manual scheduling methods to digital solutions offers a range of benefits and reduces the administrative burden on employees.
As technology continues to advance, healthcare scheduling software becomes an essential tool for modern healthcare practices and helps you stay competitive.
It’s important to carefully consider the specific needs and requirements of your organization before you select a patient scheduling software.
Because at the end of the day, it also serves the purpose of helping you provide high-quality care. Implementing the software effectively also means you have to train staff to ensure a smooth transition. Integrations are also an important feature to consider when opting for one of these medical scheduling software.
In the end, it’s a valuable investment that will help you streamline processes, improve patient satisfaction and utilize resources better.
More Resources for Medical Scheduling Software
If you enjoyed reading this article about medical scheduling software, you should read these as well:
- The Top Business Scheduling Software You Should Consider Using
- The Best Appointment Scheduling Software for Your Business
- Work Apps That Will Make You and Your Team More Productive
- Medical Apps for Patients
FAQ About Medical Scheduling Software
What is patient scheduling software?
Patient scheduling software is a digital tool designed to facilitate the efficient and organized management of appointments and schedules in healthcare institutions.
How much does medical scheduling software cost?
The cost of medical scheduling software varies depending on features, functionality, integrations, scalability, and the specific software you choose. Most of the healthcare scheduling software is subscription-based, while you can also get some for lifetime access.
What does medical scheduling software do?
Medical scheduling software does so much more than simply booking appointments. It also:
- Helps with resource allocations.
- Sends automated reminders, which minimizes the chances of no-shows.
- Stores patient data securely.
- Helps with staff scheduling.
- Offers integration with tools you already use to help with data management.
What are the benefits of using medical scheduling software?
If you choose the best medical scheduling software, you’ll enjoy the following benefits:
- Efficiency.
- Fewer no-show appointments.
- Exceptional patient experience.
- Resource optimization.
- Enhanced communication.
- Saving time & money.
- Centralize all of your data.
- Offer flexibility.
- Advanced reporting and analysis.