Trafft vs. Appointy – Which Booking Tool Wins?

Today, efficient appointment scheduling software is more than just convenience – it’s a necessity. Appointment scheduling tools have become an integral part of businesses all over the world, streamlining their operations, improving booking experience for clients, and client communication.

But with so many options available, which one should you choose? Trafft and Appointy stand out as popular solutions. Both platforms offer robust features tailored to meet the needs of diverse businesses.

Let’s see how they compare, what are their key features, what pricing tiers they offer, and more to determine which might be the best fit for your business needs.

Trafft vs. Appointy: A Quick Overview

What Is Trafft?

Trafft is comprehensive appointment scheduling software designed to streamline the booking process for service-oriented businesses.

Trafft caters to various industries, including salons, barbershops, fitness centers, healthcare providers, cleaning businesses, coaches and educators. It is known for its intuitive design and powerful features that automate scheduling tasks but also helps in managing employees, online payments, and multiple-location businesses.

Both small and large businesses can greatly benefit from Trafft. Plus, Trafft’s ability to collect reviews and ratings, and booking via a chatbot can significantly increase your users’ experience.

What Is Appointy?

Appointy offers a booking solution for service businesses, making the scheduling process smooth for both businesses and clients. Catering to various industries, Appointy is a useful booking solution for all-sized businesses. With its flexible scheduling options, integrated payment systems, and real-time availability checking, it streamlines operations and enhances customer engagement.

At first glance, these software solutions look similar, so let’s see what are the key differences between Appointy and Trafft.

Trafft vs. Appointy: Key Features Compared

Traft and Appointy have similar features, but there are still key differences that can make you choose one over the other. Let’s see how some of these features compare.

User interface

Trafft boasts a modern, easy-to-use, and intuitive user interface designed to simplify the scheduling process for both businesses and clients. The outline is clean and straightforward, making it easy to navigate through various functionalities without feeling overwhelmed.

Traft’s step-by-step wizard makes the appointment creation process a breeze. It guides you through the configuration process, from defining services and adding staff and their availability to customizing booking forms.

Appointy provides a robust user interface designed to accommodate a variety of scheduling needs across different business types. However, due to its complexity, it’s ideal for enterprises or businesses that require more in-depth functionality and customization. While Appointy is equipped with many features, it still remains pretty user-friendly and is designed to assist newcomers in navigating through extensive functionalities.

Comparison

Trafft’s focus on simplicity and efficiency is especially appealing for small to medium-sized businesses that value ease of use and aesthetic appeal in their software solutions. Trafft excels in creating an inviting environment for both business owners and their clients, emphasizing user-centric design that makes it easier and quicker to manage appointments.

While Appointy is also user-friendly, its broader range of features and slightly more complex interface might be more suited to businesses that require detailed customization and integration capabilities.

Functionality and tools

Trafft’s core functionalities enhance scheduling, rescheduling, appointment cancellations, as well as client and employee management. It’s designed with user convenience in mind, making it simple to handle daily operations smoothly.

The software excels in automating your business processes by sending automated SMS, email, and WhatsApp reminders to help reduce no-shows and allow you to customize the notifications to fit the specific needs of your business. Unique features such as group bookings, resources, chatbot, ratings and reviews, recurring appointments, and integrated payment options (Mollie, Stripe, PayPal, Authorize.Net, and Square) make Trafft a versatile choice for businesses looking to improve their client engagement and operational efficiency.

Appointy offers comprehensive tools for booking, scheduling, cancellations, and reminders. Similarly to Trafft, Appointy allows group bookings and recurring appointments, so it’s a good choice for businesses with complex scheduling requirements. The software provides automated reminders to help minimize missed appointments and offers flexibility in booking and cancelation policies for those who have a dynamic appointment schedule.

Comparison

Trafft’s customizable booking page

Both platforms are equipped with powerful tools that make it easy for you to manage appointments. However, Trafft has a slightly more user-friendly approach to these functionalities and focuses on streamlining each process to save time and reduce the effort required by staff. This makes it perfect for those who value straightforward, effective approaches.

What sets Trafft apart is the ability to customize features according to your specific needs. In each pricing plan, you can choose a set of features that meet the needs of your business. Trafft does this without complicating user experience and provides a balance of simplicity and functionality that is ideally suited for enhancing both client satisfaction and your business operations.

Both platforms include online payments through popular gateways, refunds, and deposit payments, but Trafft offers configurable branded invoices that show taxes, services your client paid, and any extra services they chose.

While Appointy is still highly functional, Trafft’s features might be more suitable if you prefer a more tailored and easy-to-navigate system.

Integration capabilities

Both Trafft and Appointy have strong integration capabilities, making them great tools if you want to enhance your scheduling system with additional functionalities.

Let’s see what integrations these two software have.

Trafft

Calendars and video conferencing:

• Zoom integration
• Google Calendar and Google Meet
• Outlook Calendar and Microsoft Teams
• Apple Calendar

Calendars integrations are here to synchronize your employees and clients, giving them a simple way to quickly check their upcoming appointments on their calendars. In addition, this integration helps clients never miss an appointment, and prevents double bookings.

Zoom integration will be especially beneficial for businesses that provide online services, such as online therapists, consultants, coaches, or tutors.

Payments:

• Square Payment
• PayPal
• Stripe
• Mollie
• Authorize.Net

Marketing tools:

• WordPress
• Reserve with Google
• Zapier
• Facebook Pixel
• Google Analytics
• Google Tag Manager
• Mailchimp
• SendFox
• WebHooks
• WhatsApp
• Acumbamail

Integrating marketing tools directly into your booking software enhances client engagement and loyalty, and allows real-time tracking of campaign performance, helping you streamline efforts and drive business growth!

Appointy

• Zapier integration
• i-Cal, Google Calendar, Outlook Calendar
• Office 365
• Google Analytics
• Google Tag Manager
• Reserve with Google
• Square, Stripe, PayPal and Authorize net

Comparison

Trafft’s integrations stand out for their wide range and depth, covering not just scheduling and payments, but also marketing and customer engagement. This ensures that you can manage all aspects of client interactions through one platform, simplifying operations and improving the overall efficiency of the services you provide.

While Appointy offers integrations that will be useful for the majority of businesses, Trafft is a slightly superior choice for those who prioritize an integrated, all-in-one solution for their scheduling needs.

Pricing and Plans

Even though Trafft and Appointy offer fairly similar features, there is one aspect they differ in – the price.

Both software offer a free plan and have yearly and monthly payment plans. Let’s see what they offer in their plans.

Trafft

Free plan (5 users)

Features:

• 5 users
• $4.99/additional user
• Unlimited appointments
• 5 custom features
• SMS notifications
• 200 emails per month
• 1 location
• Square payments
• Booking website
• Google, Outlook, or Apple Calendar sync
• Special days
• Group booking
• Coupons

Trafft’s free plan offers you 5 additional paid features and integrations you can choose from, to fully customize the booking software according to your and your clients’ needs. Check out Trafft’s pricing plans to see all the features.

Starter (10 users)

$23.2 a month, $13.3 a year

All Free plan features, plus:

• 10 users
• $5.99/additional user
• 10 custom features
• 5 SMS credits per month
• Unlimited emails
• Unlimited locations
• Accept payments: Stripe, PayPal, Authorize.net, Mollie, Square
• Branded invoices
• Coupons & gift cards

Scaling (15 users)

$48.3 a month, $24.5 a year

All Starter features, plus:

• 15 users
• $9.99/additional user
• Unlimited custom features
• 10 SMS credits per month
• Recurring appointments
• Custom domain
• Trafft branding removal
• Webhooks
• Zapier
• WhatsApp Messaging
• And more…

Enterprise (50+ users)

Prices start at $250 a month, or $200 a month if billed annually.

All Scaling features, plus:

• 50+ users
• Price per additional user depending on the total number
• Hosted or individual server available
• Dedicated account manager
• Assistance in onboarding, migration and education
• And more…

Appointy

Image source

Free plan (1 staff, 5 services)

• Website integration
• Square Payments and Point of Sale
• Zapier (Connect with over 1000 apps)
• Automatic reminders
• iOS app
• 100 appointments per month
• 5 services
• 1 staff member

Growth (1 staff included)

$29.99 per month, $19.99 per year

Free plan features plus:

• Unlimited services
• Subject to our fair usage policy
• Live chat/ Email support
• Customization
• Google calendar sync + iCal feed
• Accept payments through Stripe, Paypal and Authorize.NET
• Advanced booking features

Professional (5 staff included)

$59.99 a month, $49.99 a year

Growth plus:

• Staff login
• Gift certificates
• Resource scheduling
• Dedicated relationship manager (optional)

Enterprise (Multi-location, 2 locations included)

$99.99 a month, $79.99 a year

Professional plus:

• SMS text customization
• Dedicated relationship manager
• Removal of Appointy branding
• Custom development available at an additional cost
• 2 locations, additional costs for more locations ($29,99/month for additional locations)

Comparison

Trafft pricing plans offer more features at better prices, providing greater value, especially for businesses looking to scale. Trafft includes more users and richer features even in its free tier, making it a more attractive option for those who look for comprehensive functionality without a high cost.

Also, both Trafft and Appointy offer a free 14-day trial.

Bonus points for Trafft

White label

We can’t forget to mention Trafft’s white-labeling capabilities. You can brand Trafft as your own and sell it to your clients.

Trafft’s white-label booking solution gives you the freedom to set your own pricing model, choose the features for each pricing plan, and offer custom solutions for your clients who need booking software.

Every time your client books an appointment, they will interact directly with your brand! You will give a professional, cohesive booking experience under your name, and reinforce your business’s identity at every point of contact.

A branded booking tool will bring new clients, but also strengthen the relationship with existing ones, building trust, reliability, and a reputation for professionalism that keeps clients coming back.

WordPress booking plugin

Trafft offers a WordPress plugin that can seamlessly integrate into any page of your website and turn visitors into customers!

The best part is it’s completely free!

With this plugin, you can turn your website visitors into customers! Whoever visits you online and learns about your business can simply and quickly book an appointment. This immediate access streamlines the booking process and reduces barriers for customers to make a commitment directly through your website.

With its convenience, Trafft’s WordPress plugin helps you capture more leads directly from your website traffic, potentially increasing your customer base and revenue!

So, Should You Choose Appointy or Trafft?

Your choice ultimately depends on your specific business needs, budget, and long-term goals.

Trafft shines with competitive pricing, more value for money, and an expansive feature set across all plans, including a white-label option that allows for complete customization and rebranding.

Appointy is a solid choice for businesses that need a robust and scalable solution with a somewhat limited set of integrations.

Ultimately, the best choice will align with your business’s size, growth trajectory, and the specific features you need to optimize your scheduling operations efficiently.