Cleaning Service Agreement Templates You Can Use

A cleaning service agreement is a written contract between two parties for a cleaning service in exchange for payment. Cleaning agreements can be for residential housekeeping or commercial janitorial work.

The agreement may be for regularly scheduled cleaning or a one-time job. The agreement describes the specific details of a cleaning job.

What Is a Cleaning Service Agreement

A cleaning service agreement is a written agreement between a cleaning service provider and a client. Independent workers and companies use cleaning service contracts when signing new clients.

Of course, every cleaning job is different. But cleaning service contracts are easy to draft and modify.

They are also known as:

• Commercial Cleaning Contract
• Housekeeping Contract
• Janitorial Services Contract
• Office Cleaning Contract

Why Are Cleaning Agreements Important?

Cleaning service agreement establishes clear communication

Cleaning contracts let clients express their expectations of the work to be done.

In general, a cleaning service agreement details the type of work, the schedule, and the level of service. For example, a client can specify what cleaning materials to use and how often to clean each item.

The providers can also communicate what type of work they do and what they expect from the client. For example, if the client needs to provide supplies.

Cleaning service agreement provides protection

Service agreements offer legal protection by providing a written record of the terms between two parties, serving as a reference for future disputes or questions.

Additionally, a cleaning service agreement ensures that both clients and providers have legal recourse. It often outlines specific procedures for resolving legal issues. 

Experts recommend entering into agreements even with close associates to prevent legal disputes.

Information Included in a Cleaning Service Agreement

A cleaning service contract or agreement contains the following items:

1. Parties’ details: It is crucial to include the names and addresses of both the client and the cleaning provider. These parties can be individuals or organizations.
2. Services provided: Clearly outline the specific cleaning tasks that the client is hiring the cleaner to perform.
3. Service frequency and schedule: Specify whether the cleaning service is a one-time engagement or scheduled regularly. Include the exact times and locations where the services will be rendered.
4. Payment terms:
   • Compensation: Detail the payment structure, which can be a flat rate, per square feet, or based on a periodic (hourly, weekly, monthly) basis.
   • Deposits: If applicable, state the deposit requirement, which typically ranges from 10-50% of the total contract value, based on the client’s reliability and financial standing.
   • Invoice payments: Mention the frequency of payments and the grace period allowed for settling invoices.
   • Late payment penalties: If late payments incur interest, this should be clearly stated.
5. Equipment and supplies: Designate which party is responsible for providing necessary cleaning equipment and supplies.
6. Confidentiality: If the contract requires the cleaner to maintain confidentiality of any client information, specify the terms and duration of this obligation.
7. Termination of contract: Define the procedure for contract termination, including how much advance notice must be given by either party.
8. Reimbursements: If the client agrees to reimburse the cleaner for any expenses (like supplies or transportation), these details must be explicitly agreed upon in the contract.
9. Dispute resolution: Outline the agreed-upon method for resolving any disputes that may arise during the term of the contract.

Commercial Cleaning Service Agreement

The following are commercial and office cleaning service agreements. They can be modified to suit any cleaning employment situation.

Commercial cleaning agreement template #1

The parties, hereafter referred to as the “Contractor”____________ (Contractor name) and the “Client”___________ (Client name) hereby agree to the terms and conditions outlined in this cleaning services contract agreement. (Referred to collectively as “the parties.”)

I. The Client wishes to enlist the Contractor to perform the following agreed-upon services: (Client must specify the exact services required)

A. Window Washing

B. Power Washing

C. Restroom Cleaning

D. Garbage Removal

E. Maintenance

F. Other ________________________

II. The agreement is to start on ______ (Start Date) and thereafter end on ________ (End Date)

Either party must provide written notice if they wish to terminate the agreement prematurely. Written notice is to be provided to the other party at a minimum of 14 days in advance (this may be changed).

III. The Contractor agrees to provide the Client with his/her services to the best of his/her abilities. The Client possesses the right to inspect the area for quality performance at any point within the term dates specified in Section I. In the case of faults, errors, and/or damages, the Client hereby possesses the right to delay payment until said faults, errors, and/or damages are addressed by the Contractor.

IV. The Contractor hereby agrees to perform the duties listed in Section I and will provide an invoice to the Client upon completion. Payment will be due within 30 days (this may be changed) of receiving the invoice. The Client hereby agrees to pay the Contractor the following amount(s)__________________________________

Payments are to be made by the following method________________________

(Here, the Contractor will need to specify how they are to receive the payment.)

Payments are to be made_______________________

(Here, the parties will need to specify how often payment is to be made)

V. The Contractor hereby agrees to maintain confidentiality regarding the Client’s premises and to refrain from releasing any information that is not openly known to the public. In the event of a breach of confidentiality, the Client is entitled to full legal remedies.

VI. This agreement hereby represents a Cleaning Service contract between the parties mentioned above and is a comprehensive understanding between the two parties. Subsequently, it supersedes any prior agreement, whether it be contractual or non-contractual, between the two parties mentioned, i.e. the “Contractor” and the “Client”.

Client Name_____________   Client Signature _______________   Date ________________


Contractor Name _____________ Contractor Signature ____________ Date _____________

Commercial contract agreement template #2

Prepared for 
[Recipient Name]
[Company Name]

Prepared by
[Sender Name]
[Company Name]

Cleaning Company:
Name: [Full Name or Company Name]
Address: [Complete Address]
Phone: [Contact Number]
Email: [Email Address]
Client:
Name: [Full Name or Business Name]
Address: [Complete Address]
Phone: [Contact Number]
Email: [Email Address]
Scope of Cleaning Services
Description of Cleaning Services:
General office cleaning (e.g., vacuuming, dusting)
Window cleaning (interior and exterior)
Restroom maintenance and sanitation
[Other specific cleaning tasks or areas]
Special services or tasks as requested by the client: [Details, if any]
Schedule and Frequency:
Frequency: [e.g., Daily, Weekly, Bi-weekly, etc.]
Days: [Specify days, e.g., Mondays, Wednesdays, Fridays]
Time: [Specify time, e.g., After office hours at 6 PM]
Pricing and Payment Terms
Fee Structure:
Base Fee: $[Amount] per [hour/day/week/etc.]
Special Services Fee: $[Amount] for [specific tasks or services, if different from
the base rate]
Additional Costs: [Details on any additional fees or costs, e.g., for specialty
cleaning agents, additional manpower, etc.]
Payment Due Dates:
Payments to be made [Specify frequency, e.g., monthly, upon completion of
services, etc.]
Invoice will be sent by [Method, e.g., Email, Postal Mail] and due [X days] upon
receipt.

Accepted Payment Methods:
Bank Transfer (Details provided upon request)
Check (Made payable to [Cleaning Company Name])
Online Payment (e.g., Credit Card, Payment Gateway, etc.)
[Any other agreed-upon payment methods]
Late Payment Policy:
Payments made after the due date will incur a penalty of [X%] per [day/week].
Continued delay in payment beyond [X days/weeks] may result in suspension or termination of cleaning services.
Cleaning Supplies and Equipment
Supplies and Equipment Provided by the Cleaning Company:
General cleaning agents (e.g., disinfectants, glass cleaners)
Equipment (e.g., vacuum cleaners, mops, brooms)
Specialized cleaning agents for specific surfaces or tasks, if required
[Any other tools or materials provided by the company]
Client-Provided Items:
[Specify any items that the client needs to provide, e.g., specific cleaning agents, tools, or equipment]
Note: Any specific brands or types of cleaning agents requested by the client that are not typically used by the cleaning company may result in additional charges.
Safety Measures:
All products used are compliant with health and safety standards.
Material Safety Data Sheets (MSDS) for all cleaning agents can be provided upon request.
The cleaning company ensures that all staff members are trained in the correct and safe usage of all equipment and supplies.

Quality Assurance
Inspection and Standards:
All cleaning tasks will be completed according to industry standards and the specific requirements outlined in the "Scope of Cleaning Services" section.
Regular inspections will be conducted by [Cleaning Company's Supervisor/Manager Name/Position] to ensure the quality of the work.

Client Feedback:
Client feedback is valued and essential for continuous improvement.
The client is encouraged to report any issues or concerns within [X hours/days] of noticing them.

Resolution of Concerns:
In case of any dissatisfaction, the cleaning company commits to addressing and rectifying the concern within [X hours/days].
If repeated concerns arise, the client and cleaning company will discuss potential solutions or adjustments to the service agreement.

Training and Staff Competence:
All staff members are trained regularly to ensure they are up-to-date with the best cleaning practices.
The cleaning company ensures that all staff members are equipped to handle the specific needs of the client's office environment.

Termination and Notice
Conditions for Termination:
 By the Cleaning Company: The cleaning company may terminate this contract due to non-payment, unsafe working conditions, or any other breach of the terms outlined in this agreement.
By the Client: The client may terminate this contract if the cleaning company fails to deliver the services as described, repeatedly fails to meet quality standards, or breaches any other terms of this agreement.

Notice Period:
Either party wishing to terminate the agreement must provide a [X days/weeks, e.g., "30 days"] written notice.
If the client terminates without proper notice, a fee of $[Amount] will be applicable.
If the cleaning company terminates without proper notice, they are liable to compensate the client by $[Amount] or offer [alternative compensation, e.g., "a week of free services"].

Completion upon Termination:
Upon receiving notice of termination, the cleaning company will ensure that all scheduled services within the notice period are completed to standard.
Any payments for services rendered within the notice period will be due as per the "Pricing and Payment Terms" section.

Refunds:
In cases where payment has been made in advance for services not yet rendered at the time of termination, a prorated refund will be provided to the client.
Liability and Insurance
Liability:
The cleaning company will be held responsible for any damages or breakages caused by its staff during the provision of cleaning services, excluding regular wear and tear or damages resulting from pre-existing conditions.

Insurance Coverage:
The cleaning company maintains a comprehensive insurance policy, covering potential damages, injuries, or losses that might occur during the provision of cleaning services.
A copy of the insurance certificate can be provided to the client upon request.

Indemnification:
The client agrees to indemnify and hold harmless the cleaning company and its employees from any claims, damages, or legal actions resulting from the client's negligence, including any harm or damages caused by the environment or equipment provided by the client.

Limitation of Liability:

The cleaning company's liability for any single incident, whether from damage, injury, or negligence, shall not exceed the amount paid by the client for the services during which the incident occurred.

Confidentiality
Non-disclosure:
The cleaning company agrees not to disclose, reproduce, or use for its own benefit any confidential information of the client obtained during the provision of cleaning services. This includes, but is not limited to, business operations, client lists, and proprietary processes.
Employee Agreement:
All employees of the cleaning company are bound by a non-disclosure agreement, ensuring the confidentiality of client information.
Return of Information:
Upon termination of this contract or at the client's request, the cleaning company agrees to return any and all documents, records, or other items that contain or refer to confidential information of the client.
Duration:
The obligations set forth in this confidentiality section will survive the termination of this contract and remain in effect for a period of [X years, e.g., "2 years"] after the contract's end date.

Legal Compliance and Governing Law
Legal Compliance:
Both the cleaning company and the client agree to comply with all applicable local, state, and federal laws and regulations in the provision and receipt of cleaning services. This includes, but is not limited to, regulations related to labor, health, and safety.
Governing Law:

This contract shall be governed by and interpreted in accordance with the laws of [Specific State/Country, e.g., "the State of New York"].
Jurisdiction:
Any disputes or legal actions arising out of this contract will be resolved in the courts of [Specific Location, e.g., "New York County, New York"].
Amendments:
Any changes or modifications to this contract must be in writing and signed by both parties.
Entire Agreement:
This contract represents the entire agreement between the cleaning company and the client. Any prior discussions, emails, or proposals are superseded by this contract.

By signing below, both parties acknowledge and agree to the terms and conditions outlined in
this Office Cleaning Contract Agreement. Both parties also confirm that they are authorized to
enter into this contract on behalf of their respective entities.

[NAME OF CLEANING COMPANY] 
Signature:_________________________ 
Date:_____________________________

[NAME OF CLIENT]
Signature:_________________________
Date:_____________________________ 

Source

House Cleaning Service Agreement Template

Residential cleaning service agreements focus on personal space tasks like dusting and vacuuming and emphasize privacy and respect for personal items. Here are some house cleaning service agreements. 

House cleaning agreement template #1

This agreement for cleaning services between _________________ ( "Client") and _________________ ( "Service Provider") is made and entered into upon the following date: ____/____/____. The Services to be accomplished as stated in this agreement will be carried out at the following address: ________________________________ The Client would like to have the above-mentioned location/house/other maintained on a regular basis. The Client and the Service Provider hereby agree to the following terms:

I. The Client will give the Service Provider access to the inside of the location/house/other during the mutually agreed upon times of ___________ a.m till_______________ p.m.

II. The Client will provide for the use of the Service Provider the following supplies and equipment to perform the services of this contract: ________________________________ ________________________________

III. The Client will pay the Service Provider $_________ on the first day of each month for services to be performed during the rest of the month. (This can be changed)

IV. Services to be performed by the Service Provider include the following: cleaning the kitchen appliances and cabinets, dusting, vacuuming carpets, polishing furniture, sweeping and mopping wood or tile floors, cleaning toilets, bathtubs, showers, sinks, removing the trash from the trash containers and taking them to the outdoor dumpster.

V. The Service Provider will begin performing the Services on ____/____/____. Thereafter, the Services shall be performed on the mutually agreed-upon schedule of every___________ (e.g week, month, day)

VI. Either party may terminate this contract at any time by supplying a written notice of termination on a specified date to the other party, with at least two weeks’ notice prior to the stated date of termination.

Any payment owed by the Client for the above-mentioned services shall be due and payable at the time the agreement is terminated. If there is any litigation needed between the Client and the Service Provider it shall be filed and tried in the Service Provider's local jurisdiction. The signatures of the Client and the Service Provider below confirms that they are in agreement with the above-mentioned terms. Applicable Law: This contract shall be governed by the laws of the State of __________ in __________ County and any applicable Federal Law. ________________________________ Date________ Signature of Client ________________________________ Date________ Signature of Service Provider

House cleaning contract template #2

This Home Cleaning Services Agreement ( “the Agreement”) is dated ____________(day and month),  _______ (year), and is between ______________________ (“the Service Provider”) and __________________________ (“the Homeowner”) (referred together as  “the Parties”). The Parties agree as follows:

I. SERVICES: The Service Provider will perform the house cleaning services described below (referred to as “the Services”): (check all that apply)

☐ - Bathroom cleaning 

☐ - Window washing

☐ - Laundry

☐ - Dishwashing

☐ - Vacuuming

☐ - Sweeping

☐ - Mopping

☐ - Dusting

☐ - Trash removal

☐ - Other: ________________________________________________________ _________________________________________________________________ _________________________________________________________________

(For more space to detail what services will be provided, specific cleaning methods, etc, attach an appendix )

II. TIME OF SERVICES:

For a one-time service fill out the following:

The Services will commence on _________________(day and month), ____ (year), and will be completed by _________________(day and month), _______(year).

The Services will be performed between the hours of __________ a.m. and __________ p.m.

For an ongoing service fill out the following:

The Services are ongoing, and will be completed _______________ (e.g. monthly, biweekly, weekly, daily, etc.), starting on _________________(day and month), _______(year). The Services will be performed on ____________________ (enter a day of the week) between the hours of __________ a.m. and __________ p.m.

III. SUPPLIES:  (Mark which one applies)

☐ - The Homeowner will provide the following supplies and equipment for the Service Provider’s use when performing the Services: _____________________________________________

☐ - The Service Provider will use his/her own equipment when performing the Services.

IV. PAYMENT: (Mark which one applies)

For a one-time service:

☐ - The Homeowner will pay the Service Provider for the material and labor to be performed under this Agreement the sum of  ________________________ Dollars.

For ongoing services:

☐ - The Homeowner will pay the Service Provider for the material and labor performed under this Agreement the sum of _________________________ Dollars per ___________.  ( e.g. month, per session, week, etc.)

The payment(s) shall be paid in the following manner: ____________________________________________________________________ ____________________________________________________________________

(Describe the method that will be used to make the payment(s))

V. EXPENSES: The Homeowner shall compensate the Service Provider for the following expenses: (If none, write “none.”) ___________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________

VI. GENERAL: (a) All work shall be finished in compliance with all applicable laws and in a workmanship-like manner. (b) To the extent required by law all work shall be performed by individuals properly licensed and authorized by law to perform the work. (c) The Service Provider warrants that he/she is adequately insured for injury to his/her employees and others incurring loss or injury as a result of the acts of the Service Provider or his/her employees. (d) In the event that the Homeowner fails to pay any payment due hereunder, the Service Provider may cease work without breach pending payment or resolution of a dispute. (e) The Service Provider shall not be liable for any delay due to circumstances beyond his/her control. (f) The Service Provider is an independent contractor and not an employee of the Homeowner. (g) Any changes to this document must be signed by both the Service Provider and the Homeowner.

IN WITNESS WHEREOF the Parties have executed this Agreement on the date first written above.

HOMEOWNER SIGNATURE ___________________________

PRINT NAME ___________________________           

DATE ___________________________

SERVICE PROVIDER SIGNATURE ___________________________

PRINT NAME ___________________________           

DATE ___________________________

Conclusion on Cleaning Service Contracts

Cleaning service contracts are a necessary tool for all cleaning service businesses.

If you enjoyed reading this article about cleaning service agreement templates, you should check out this one with cleaning business success stories. 

We also wrote about similar subjects like what to put on a cleaning service flyer, how to advertise your cleaning business, and how to run a successful cleaning business.

FAQs About Cleaning Service Agreements

1. What is included in a typical cleaning service contract?

A typical cleaning service agreement outlines the expected scope of work for the cleaning provider. It details which areas of the house need cleaning, the frequency of service, and the specific cleaning methods to be used. The agreement also covers pricing, payment terms, and any special instructions or requirements.

2. How long is the cleaning service agreement valid?

Depending on the conditions negotiated between the cleaning service provider and the client, the length of a cleaning service agreement may change. Certain agreements might be in effect for a predetermined amount of time, like six months or a year, while others might continue until one side gives notice that they want to end it.

3. Is the cleaning service agreement renewable?

The parameters of the cleaning service agreement will determine whether or not it is renewed. If no notice of intent to terminate the agreement is given, some agreements may allow for automatic renewal; nevertheless, other agreements may call for both parties’ express consent before the agreement can be renewed.

4. What are the payment terms outlined in the cleaning service agreement?

A cleaning service agreement typically includes the cost of services, payment schedules, and any penalties for late payments. It’s important to carefully review these payment terms to ensure they are fair and reasonable.

5. How often will the cleaning service be provided, and at what time of day?

Typically, a cleaning service agreement outlines how often cleaning will occur and the specific hours during which services will be provided. These details can vary based on the client’s needs and the availability of the cleaning service provider.

6. What happens if I need to reschedule or cancel a cleaning appointment?

The procedure for rescheduling or canceling a cleaning appointment should be specified in the cleaning service agreement. This could include a minimum cancellation notice period necessary to avoid costs or penalties.

7. What is the process for providing feedback or making a complaint about the cleaning service?

The cleaning service agreement should specify the procedure for submitting feedback or a complaint if you have any. This could involve a defined point of contact, a procedure for handling complaints, or other techniques for guaranteeing client happiness.

8. Are there any guarantees or warranties included in the cleaning service contract?

A cleaning service agreement often includes guarantees or warranties to ensure that the provider meets certain performance and quality standards. These may cover the effectiveness of cleaning techniques or commitments to address any issues that arise during the contract period.

9. Is there a minimum contract period for the cleaning service contract?

To guarantee that the cleaning service provider has enough time to deliver services and recuperate their costs, some cleaning service agreements could provide a minimum contract duration. Depending on the details of the agreement, this can change.

10. Are there any additional fees or charges that I should be aware of in the cleaning service contract?

The cleaning service agreement should be very clear about any additional costs or charges, such as fees for late payments or prices for services that go beyond the original agreement. To ensure that you are informed of all fees related to the cleaning service, it is crucial to thoroughly read these conditions.

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