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SMS Notifications

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SMS Notifications Trafft also offers SMS notifications, enabling you to send text messages to both your customers and employees to keep them updated about their appointments. You can review previous SMS records and adjust preferences in the SMS settings, which can be found in a separate section within the Settings page, similar to Email Notifications. [...]

admin / December 13, 2023

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Email Notifications

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Email Notifications Free plan is limited to 200 email notifications per month. This includes all types of emails: notifications sent to both customers and employees, as well as reminders, reschedules, cancellations, and similar updates. Once the limit is reached, no more emails will be sent until the start of the next month or until you [...]

admin / July 18, 2023

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Configuring the Schedule

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Configuring the Schedule Managing your business's schedule in Trafft involves several key components: Working Hours, Days Off, Special Days, and Office Hours. Let's explore these essential segments to help you create an effective working schedule. Let's dive into each of these components Special Days is only available on specific plans. Check the plan comparison table [...]

admin / July 17, 2023

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Configuring Locations

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Configuring Locations Locations in Trafft are designed for businesses with operations across various places. By default, Trafft starts with a single location, which can be used for businesses operating from one place. If your business is online-based or you provide services at a single location, there's no need to worry. You can use Trafft without [...]

admin / July 17, 2023

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Configuring Employees

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Configuring Employees Employees are the individuals who deliver services within your company. Depending on your chosen license plan, you may be a solopreneur where you are the sole employee, or you can have a certain number of employees. As an admin, you can easily set their unique schedules and monitor their business activities. If you [...]

admin / May 22, 2023

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Configuring Services

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Configuring Services Services are the foundation of your business, enabling customers to schedule appointments with you or your employees. In this section, we'll guide you through creating and managing services using the Trafft booking system. Some of the features mentioned in this article, including Service Extras, Recurring Appointments, Group Booking, and Service Badges, are only [...]

admin / April 28, 2023

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Office Hours

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Office Hours When you access the Settings page of Trafft (located at the bottom left corner of the Admin section), you can configure your Office Hours. By default, they are set from 09:00 - 17:00, Monday - Friday. However, you have the flexibility to customize them according to your business needs. You have the flexibility [...]

admin / April 28, 2023

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Configuring Trafft

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Configuring Trafft We’ve paid special attention to making configuring Trafft a breeze for our users. You can access all general settings, features, and customization options immediately when you log in. To help you set up everything, we’ve divided the settings into global and appointment settings. Global settings are all about customizing Trafft to fit you [...]

admin / April 28, 2023

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Company

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Company If you entered all Business information during the onboarding process, most of the fields will already be populated in Company Settings. Let's review them: Business Name: This is the name of your business, which will appear in notifications and as a contact detail on your Booking Website. Address: Enter the address of your company. [...]

admin / April 28, 2023

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Account Settings

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Account Settings When you log into your Trafft account as a superadmin and click on your name or picture in the top right corner, you'll see the following options: Account Settings Billing Refer a Friend Rate Trafft Special Days and calendar integrations are only available on specific plans. Check the plan comparison table to see [...]

admin / April 28, 2023

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Settings

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Settings Trafft's Settings section is where you configure the core building blocks of your account, from your company details and working hours to notifications and user access. Click the Settings icon in the bottom left corner of your Admin section to get started, then choose the area you'd like to configure: General: appointment settings, time [...]

admin / April 28, 2023

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Sign up/Log in

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How do I sign up or log in to Trafft Sign up Welcome to Trafft! This guide will walk you through the process of signing up for a free account. Follow the simple steps below to create your Trafft account and get started with managing your appointments and services. To begin, click on the "Get [...]

admin / April 28, 2023