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SMS Notifications

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SMS Notifications Trafft also offers SMS notifications, enabling you to send text messages to both your customers and employees to keep them updated about their appointments. You can review previous SMS records and adjust preferences in the SMS settings, which can be found in a separate section within the Settings page, similar to Email Notifications. [...]

admin / December 13, 2023

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Email Notifications

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Email Notifications Free plan is limited to 200 email notifications per month. This includes all types of emails—notifications sent to both customers and employees, as well as reminders, reschedules, cancellations, and similar updates. Once the limit is reached, no more emails will be sent until the start of the next month or until you upgrade [...]

admin / July 18, 2023

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Configuring the Schedule

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Configuring the Schedule Managing your business's schedule in Trafft involves several key components: Working Hours, Days Off, Special Days, and Office Hours. Let's explore these essential segments to help you create an effective working schedule. Let's dive into each of these components Availability of Time Slots (Services) The availability of services within Trafft is directly [...]

admin / July 17, 2023

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Configuring Locations

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Configuring Locations Locations in Trafft are designed for businesses with operations across various places. The option to have multiple locations is a custom feature in Trafft, which is activated by default during your trial period. By default, Trafft starts with a single location, which can be used for businesses operating from one place. If your [...]

admin / July 17, 2023

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Configuring Employees

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Configuring Employees Employees are the individuals who deliver services within your company. Depending on your chosen license plan, you may be a solopreneur where you are the sole employee, or you can have a certain number of employees. As an admin, you can easily set their unique schedules and monitor their business activities. If you [...]

admin / May 22, 2023

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Configuring Services

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Configuring Services Services are the foundation of your business, enabling customers to schedule appointments with you or your employees. In this section, we'll guide you through creating and managing services using the Trafft booking system. Video Version Creating Categories When your account was created, Trafft automatically generated some dummy services and placed them in the [...]

admin / April 28, 2023

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Office Hours

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Office Hours When you access the Settings page of Trafft (located at the bottom left corner of the Admin section), you can configure your Office Hours. By default, they are set from 09:00 - 17:00, Monday - Friday. However, you have the flexibility to customize them according to your business needs. You have the flexibility [...]

admin / April 28, 2023

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Configuring Trafft

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Configuring Trafft We’ve paid special attention to making configuring Trafft a breeze for our users. You can access all general settings, features, and customization options immediately when you log in. To help you set up everything, we’ve divided the settings into global and appointment settings. Global settings are all about customizing Trafft to fit you [...]

admin / April 28, 2023

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Company

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Company If you entered all Business information during the onboarding process, most of the fields will already be populated in Company Settings. Let's review them: Business Name: This is the name of your business, which will appear in notifications and as a contact detail on your Booking Website. Address: Enter the address of your company. [...]

admin / April 28, 2023

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Account Settings

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Account Settings When you log into your Trafft account as a superadmin and click on your name or picture in the top right corner, you'll see the following options: Account Settings Billing Refer a Friend Rate Trafft Account Settings The options available in the screenshot above vary based on the user role of the person [...]

admin / April 28, 2023

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Settings

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Settings General Settings are designed to allow you to configure fundamental settings that will be applied throughout the entire application. Currently, these settings are divided into two main sections: Appointment Settings Global Settings To access them, click on the "Settings" icon in the bottom left corner of your Admin section. Appointment Settings In the Appointment [...]

admin / April 28, 2023

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Sign up/Log in

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Sign Up Welcome to Trafft! This guide will walk you through the process of signing up for a free account. Follow the simple steps below to create your Trafft account and get started with managing your appointments and services. To begin, click on the "Get started for free" button located on Trafft’s homepage. This will [...]

admin / April 28, 2023