How to Ask a Client for a Review: Tips, Examples & Templates - Trafft

How to Ask a Client for a Review: Tips, Examples & Templates

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Ever wondered what makes a service business stand out in the crowded online world? Yup, reviews – the tiny digital gold nuggets that speak volumes about your expertise and customer satisfaction. But hold on, how to ask a client for a review without sounding too pushy? That’s where the magic lies!

Join us on this exhilarating ride as we uncover the art of soliciting reviews for your service business, sprinkled with tips, tricks, examples, and ready-to-use ask-for-review templates to help you collect those invaluable testimonials.

Buckle up – it’s time to amplify your business’s online voice, one review at a time.

Why Are Reviews Important?

Picture this: a single review has the power to act as a pebble thrown into a pond, creating ripples that extend far beyond its initial impact. But how far do these ripples actually reach?

Customer decisions at stake

When potential customers are considering your services, what’s the first thing they often do? They hit the search bar. Client reviews act as digital breadcrumbs guiding these potential clients toward your doorstep. Studies reveal that 90% of consumers read online reviews before making a purchase decision. These reviews are their compass, leading them toward or away from your business.

Trust, reputation, and revenue

Trust is the currency of business in the digital era. Positive client reviews build trust; they’re your online reputation’s cornerstones. They validate your service quality and reassure potential customers that their experience will mirror those positive accounts. In fact, 72% of consumers trust businesses more when they have positive reviews.

Think of reviews as your business’s online word-of-mouth. They can substantially boost revenue streams, with research indicating that a 1-star increase in a Yelp rating can yield a 5-9% revenue boost for a business.

Embracing the magic of testimonials

Here’s the thing about reviews: they’re not just words on a screen. They’re stories, experiences, and emotions shared by real people. These testimonials carry an emotional weight that resonates with potential clients. They’re persuasive narratives that sway decisions and, ultimately, bolster your bottom line.

Still don’t believe us? Let’s look at some other stats that speak volumes:

  • 88% of consumers trust online reviews as much as personal recommendations.
  • 72% of customers won’t take action until they’ve read reviews.
  • 92% of consumers say positive reviews make them trust a local business more.

How to Ask a Client for a Review (and Be Succesful)

how to ask for a five star review illustration

Image by jcomp on Freepik

Asking for a client review can be a crucial step in building your business’s reputation and attracting new customers. Here are some general recommendations on how to ask for a review:

  1. Choose the right time
    • Send a review request shortly after completing a project or delivering a product. Timing it right ensures that the positive experience is fresh in the client’s mind.
  2. Make your review request personal
    • Mention specific aspects of the project or service that you appreciated. For example, “I enjoyed working on [specific project] with you, and your insights really contributed to its success.”
  3. Choose the right platform
    • Provide direct links to your preferred review platforms. For example, “If you have a moment, could you please leave a review on our Google page? Here’s the direct link: [insert link].”
  4. Provide clear instructions
    • Include step-by-step instructions in your request. For example, “To leave a review on Google, simply click the link, sign in, and then click ‘Write a Review.'”
  5. Express gratitude
    • Start with a thank-you. For instance, “Thank you for choosing our services! Your feedback is incredibly valuable to us.”
  6. Highlight the importance
    • Emphasize the impact of their review. For instance, “Your review will help other clients make informed decisions and contribute to the growth of our business.”
  7. Keep it short and simple
    • Keep your message concise. For example, “We’d love to hear your thoughts! Could you take a moment to leave a review on [platform]?”
  8. Send a follow-up
    • Send a friendly follow-up if there’s no response. For example, “Just wanted to check if you had a chance to leave a review. Your feedback means a lot to us!”
  9. Keep track and respond to client reviews
    • Monitor and respond promptly to reviews. For instance, “Thank you for your kind words! We’re thrilled to hear you had a positive experience. If you have any further feedback, we’re here to listen.”

While these suggestions offer general guidance applicable to diverse scenarios, let’s delve into all the different ways you can ask a client for a review:

  1. How to ask for a review directly
  2. How to ask for a review via email
  3. How to ask for a review via SMS
  4. How to ask a client to leave a review on your website
  5. How to ask for a Google Review (and other specific platforms)
  6. How to ask for a Facebook review (and other social media)

1. How to Ask for a Review Directly

Asking for a review directly is about finding the right moment and using a friendly approach. Here’s how you can do it:

  • Timing is Key: Choose a moment when your client is happy with your service. It could be after completing a successful treatment, providing a service, or when they express satisfaction.
  • Casual Conversation: Keep it natural. Start by expressing gratitude for their business. Then, casually ask if they’d be willing to share their experience with others.
  • Be Specific: Politely ask if they could leave a review on a specific platform, mentioning how much it would mean to your business.
  • Provide Guidance: If they agree, guide them on how they can leave the review. You might suggest doing it on their phone or later when they have time.

Remember, the key is to make it feel like a natural part of the conversation and not pushy.

How to ask for a review in person: Example

Asking for reviews in person is an art that involves finesse and timing.

Consider the scenario of Mike’s Garage, a mechanic shop. Instead of a generic request, their mechanic, John, personalized the question based on the service provided. After fixing a customer’s car, he’d say, “I’m glad we got your car running smoothly again! Would you mind sharing your experience with us?”

This personalized approach often led to enthusiastic reviews.

Pro tip: When asking for a review in person, you can always offer your client a leave us a review card or leave us a review template. That’ll make the process of leaving a review streamlined, increasing your chances of actually getting a review.

Leave us a review card template

Front of the Card:

Header: Leave Us a Review!

Visual Element: (You can include your company logo or a relevant image)

Text: We value your feedback! Share your experience with us by leaving a review. Your opinion matters to us, and it helps us improve our services.


Back of the Card:

Call to Action: How to Leave a Review:

  1. Visit our website: [YourWebsite.com/reviews]
  2. Find us on [Social Media Platform] and leave a review.
  3. Scan the QR code to access our review page directly.

Message: Your feedback helps us grow! Thank you for choosing [Your Company Name] and taking the time to share your thoughts. We appreciate your support.

Leave us a review flyer

Leave Us a Review!

[Your Company Logo]

We value your feedback and would love to hear about your experience with us! Your reviews help us improve our services and assist other customers in making informed choices.

How to Leave a Review:

  1. Visit our website: [YourWebsite.com/reviews]
  2. Find us on [Social Media Platform] and leave a review.
  3. Scan the QR code to access our review page directly.

Share Your Thoughts:

Tell us what you loved about our service and any suggestions you may have. Your opinion matters!

[Space for Customer Testimonials or Reviews]

Stay Connected:

Follow us on social media for updates, promotions, and more!

[Your Social Media Icons or Handles]

Thank you for choosing [Your Company Name]!

[Contact Information]

How to ask for a review over the phone: Example

Phone calls provide a unique opportunity to ask for a review.

Meet Anna, a customer service representative at a software company. She mastered the art of seamlessly integrating review requests into her closing calls. Her script was simple yet impactful: “I hope our software has been beneficial to your workflow. Would you be willing to share your thoughts with us?”

Her friendly tone and genuine interest often resulted in positive feedback and subsequent reviews.

How to ask for a review through a video call: Example

In an era of remote interactions, video calls present a goldmine for review requests.

Take Jason, a personal trainer who transitioned his fitness sessions online. At the end of each session, he’d express gratitude for the client’s dedication and progress, often saying, “Your feedback fuels our mission to help more people. Would you mind sharing your experience?”

This natural request during a video call often led to heartwarming testimonials.

What do these examples have in common?

The common thread among these success stories is the personalized approach and the seamless integration of review requests into conversations. It’s not just about asking for a review; it’s about creating a moment that feels natural and inviting for clients to share their experiences.

Engaging clients in a genuine conversation about their experience, expressing gratitude for their business, and subtly nudging them towards sharing their thoughts are key strategies. The goal is to create an atmosphere where the review request doesn’t feel forced but rather an organic extension of a positive interaction.

These direct ways to ask for a review aren’t just about acquiring reviews; they’re about nurturing relationships. Whether it’s face-to-face, over the phone, or through video calls, the goal is to create a space where clients willingly share their experiences, contributing to your business’s growth.

2. How to Ask for a Review via Email

Crafting the perfect email asking for a review that nudges customers to share their experiences requires a blend of art and strategy. If you’re looking to ask for a review via email, here’s what you should keep in mind:

Timing Is Crucial: Find the right moment when sending your request for review email. Choose the timing based on your industry and service/product nature. Immediate services may warrant a follow-up within 24-48 hours, while products might benefit from a week-long gap.

Personalized Follow-Ups: Continue the connection. Personalize follow-ups based on previous interactions. Reference their purchase or service to maintain a personalized touch, urging them to share their thoughts.

Respectful Automation: Balance efficiency and personalization. Automate initial follow-ups based on timing guidelines, but personalize subsequent ones. It streamlines the process while maintaining a personal touch.

Strategic Sequences: Craft gentle reminders. Create a sequence – begin with an initial ask for a review email, gently reminding after a gap, and a final email leaving the door open for future interactions.

A/B Testing: Find the winning formula for your request for review email. Experiment with timings, content, and subject lines. A/B testing helps identify the most effective approach for your audience.

Automate Every Aspect of Your Service Business With Trafft

Trafft booking software is a game-changer for your business!

Beyond effortlessly handling all your bookings, employee schedules, and organizing your calendar, Trafft goes the extra mile.

Imagine this: with Trafft, you can automate the sending of follow-up emails and text messages to your clients. That means you can seamlessly ask for reviews without lifting a finger.

Trafft streamlines the entire process, from scheduling appointments to gently nudging your clients for their feedback. It’s like having a personal assistant dedicated to boosting your online reputation!

trafft booking software and app

What do you get with Trafft?

  • Effortless Booking Management: Trafft takes the hassle out of managing bookings, employee schedules, and calendars. It’s your all-in-one solution for streamlining your business operations.
  • Automated Follow-Up Messages: But here’s the kicker! Trafft doesn’t stop at managing your schedule. It can automate the process of sending follow-up emails and text messages to your clients after their appointments.
  • Seamless Review Requests: Imagine the convenience! With Trafft, you can effortlessly ask for reviews without any extra effort. Let Trafft do the heavy lifting by gently reminding your clients to share their experiences.
  • Enhanced Client Interactions: By automating review requests, Trafft helps you create a stronger connection with your clients. It’s a subtle yet effective way to show your clients that their feedback matters.
  • Tailored Customer Experience: Personalized follow-ups show your clients you care. Trafft allows you to customize your messages, ensuring a personalized touch that resonates with each client.
  • Simplify and Elevate: Trafft isn’t just about managing your bookings; it’s about enhancing your client interactions, simplifying your workflow, and boosting your business’s online presence.

Ready to transform your business with Trafft?

Discover firsthand the transformative power of Trafft through our demos. See how effortlessly you can revolutionize your booking process and transform the way you engage with your clients.

Become part of a thriving community of businesses reaping the benefits of Trafft. Start your journey today by signing up to explore Trafft and streamline your business operations!

How to write an effective email asking for a review

Writing compelling review request emails involves understanding psychology, creating engaging structures, and offering diverse templates. By utilizing personalized subject lines, clear structures, diverse templates, and leveraging psychological triggers, you can craft emails that customers open and act upon, ultimately generating valuable reviews for your business.

Personalized & intriguing subject line

  • Personalized Subject Lines: Use the client’s name or reference their interaction for a personalized touch. The subject line serves as your ask for a review email template’s gateway. Make it attention-grabbing and personalized. Lines like “Share Your Thoughts, [Customer’s Name]!” create a personal touch, boosting open rates.
  • Curiosity and Intrigue: Employ curiosity-driven lines that incite interest without revealing everything, like “Have you ever had an experience that was just too good not to share?”.

Engaging introduction

  • Express Gratitude: Start with gratitude, acknowledging the client’s previous interaction.
  • Setting Expectations: Be clear about your intent and purpose – improving based on their feedback.

Clear and concise request

  • Direct and Specific: Be transparent about what you’re asking for – a review of their recent experience.
  • Instructions and Guidance: Provide clear instructions on where and how to leave a review.

Call to action (CTA) that drives action

  • Focused CTA: Directly guide customers to the review platform with a clickable button or a link.
  • Urgency or Importance: Create a sense of urgency or highlight the importance of their feedback.

Bonus: Ask for a review email template tailored to your service business

Review email template for salon or spa services

Subject: Have you ever had an experience that was just too good not to share?

Hi [Client’s Name],

We hope you’re feeling fantastic after your recent visit to [Salon/Spa Name]. We’d love to hear about your experience! Your feedback helps us improve and assists others in choosing the perfect pampering spot. Would you mind sparing a moment to share your thoughts on [review platform]? Your words mean the world to us!

Thank you for choosing us,

[Your Name]

[Salon/Spa Name]

Review email template for legal services

Subject: Your Feedback Makes a Difference!

Dear [Client’s Name],

We trust our legal assistance was valuable in handling [case/project]. Your insights matter greatly to us and potential clients. Could you take a brief moment to share your thoughts about your experience working with us? Your feedback on [review platform] would be immensely appreciated!

Warm regards,

[Your Name]

[Law Firm Name]

Review email template for fitness or personal training

Subject: Share Your Fitness Journey!

Hi [Client’s Name],

We hope you’re enjoying your fitness journey with us at [Gym/Studio Name]! Your feedback motivates us to excel. Would you mind sharing your experience on [review platform]? Your insights can inspire others on their fitness path!

Stay active,

[Your Name]

[Gym/Studio Name]

Review email template for hospitality or restaurant services

Subject: Tell Us About Your Visit!

Hello [Client’s Name],

We trust you had a delightful time at [Restaurant/Hotel Name]. We’re eager to hear about your experience! Sharing your thoughts on [review platform] could guide fellow food enthusiasts or travelers. We appreciate your time!

Warm regards,

[Your Name]

[Restaurant/Hotel Name]

Review email template for coaching services

Subject: Share Your Thoughts!

Dear [Client’s Name],

We trust our coaching sessions have been enlightening and impactful. Your feedback is invaluable in shaping our coaching approach. Would you kindly spare a moment to share your experience on [review platform]? Your words can guide others seeking personal growth and guidance.

Gratefully,

[Your Name]

[Coaching Company Name]

Review email template for cleaning services

Subject: Your Satisfaction Matters!

Hi [Client’s Name],

We hope your space is sparkling after our recent cleaning session! Your satisfaction drives us. Could you share your experience with [Cleaning Company Name] on [review platform]? Your review helps us maintain high standards!

Best wishes,

[Your Name]

[Cleaning Company Name]

Review email template for restaurants or cafes

Subject: How Was Your Experience, [Customer’s Name]?

Hi [Customer’s Name],

We hope you enjoyed dining with us! Your feedback means a lot. Would you mind sharing your thoughts about our dishes and service? Click [Review Link] to let us know your experience.

Thank you for choosing us!

Best regards,

[Your Restaurant/Cafe]

How to Ask for a Review via SMS

how to ask a client for a review via sms

Image by pikisuperstar on Freepik

SMS holds immense potential for post-service review requests due to its directness. It’s short, impactful, and can prompt quick actions from customers.

Advantages of SMS for reviews

  • Immediacy: SMS reaches customers instantly, prompting immediate action.
  • Direct Reach: It directly engages customers without getting lost in cluttered inboxes.
  • High Open Rates: SMS messages boast high open rates, increasing the chances of review submissions.
  • Concise and Impactful: Its brevity ensures a focused message that’s easy to comprehend and act upon.

Ask for a review via a text message: Best practices

Timing matters: Send SMS requests shortly after the service. Aim for a window where the experience is fresh in the customer’s mind.

Personalization counts: Use the customer’s name and reference the service to add a personal touch, increasing the likelihood of engagement.

Clear call to action (CTA): Provide a direct link to the review platform. Make it easy for customers to access and leave their feedback.

Respect customer’s time: Keep the message brief and to the point. Respect their time by not bombarding them with lengthy texts.

Review request text message

Review request text: Immediate gratification

Hi [Customer’s Name]! We hope you enjoyed your recent [service]. Your feedback helps us improve. Click [Review Link] to share your thoughts!

Review request text: Personal touch

Hey there, [Customer’s Name]! How did you find our [service]? We’d love to hear your thoughts. Tap [Review Link] to let us know!

Review request text: Thank-you & review request

Thanks for choosing us, [Customer’s Name]! Your opinion matters. Please take a moment to review our [service]. Click [Review Link] to share.

How to Ask a Client to Leave a Review on Your Website

Your website isn’t just a platform to showcase your services; it’s a dynamic space where customers actively contribute their experiences. By strategically integrating feedback widgets, user-friendly review forms, and compelling testimonials, you transform your website into a vibrant hub that fosters continuous feedback.

Integrate a feedback widget

Feedback widgets are the silent heroes of the review world. Take Lisa’s Boutique, for instance. By integrating a feedback widget seamlessly into their checkout process, they prompted customers with a simple, “How was your shopping experience today?” This subtle prompt encouraged customers to leave quick, hassle-free reviews, resulting in an influx of authentic feedback.

Implementation guide

  • Step 1: Choose the right widget. Dive into various widget options and select the one that aligns with your website’s aesthetics and functionalities.
  • Step 2: Placement matters. Discover strategic placements for widgets, whether it’s on exit intent pop-ups, post-purchase pages, or homepage banners.
  • Step 3: Customize the experience. Learn to personalize widget prompts, ensuring they resonate with your brand’s tone and speak directly to your customers.

Use a review form

User-friendly review forms are the unsung heroes of the review collection. Let’s consider David’s Web Design Studio as an example. They designed a review form that was a breeze to navigate. By breaking down questions into simple, concise segments and offering rating scales, they ensured customers could effortlessly share their experiences.

How to craft your review form

  • Simplify the process: Explore techniques to minimize form fields, making the review process smooth and time-efficient for your customers.
  • Visual appeal: Understand the importance of design elements in review forms, ensuring they are visually engaging and easy to comprehend.
  • Encourage detailed feedback: Strategically include open-ended questions that encourage customers to share specific details about their experiences.

Don’t forget to display testimonials

Testimonials on your website serve as trust-building blocks. Picture Sophie’s Spa. By strategically placing rotating testimonials on their homepage, they not only showcased positive experiences but also included calls-to-action prompting visitors to add their own stories. This interactive display encouraged visitors to contribute, fostering a continuous stream of positive reviews.

How to maximize their impact

  • Curate compelling testimonials: Learn the art of curating testimonials that highlight different aspects of your service, catering to diverse customer experiences.
  • Utilize multimedia: Explore the impact of including images or videos alongside testimonials, amplifying their authenticity and appeal.
  • Optimize your CTAs: Craft persuasive CTAs that prompt visitors to share their own experiences, turning passive visitors into engaged reviewers.

How to Ask for a Google Review (and Other Specific Platforms)

As a service business owner, the two most important platforms to focus on when trying to gather client reviews are Google (btw, have you had a chance to try Reserve with Google?) and Yelp. Both are very powerful marketing tools that can do wonders for your visibility, reputation, and local presence if you know how to make the most of each platform’s unique features.

Using each platform’s strengths can elevate your business’s visibility and reputation.

How to request a Google review

In order to request a Google review, you first need to create a Google My Business profile. Ensure your business is listed on Google My Business (GMB). Optimize it with accurate information and engaging visuals.

Next, in order to ask for a Google review, you’ll first need to guide customers on how to leave a Google review. Provide a simple walkthrough or a link directing them to your GMB profile review section. In addition, include the direct link to your GMB profile in emails, SMS, or on your website to streamline the review process.

Here’s a Google review template you can use when asking for Google reviews:

Google review template

Subject: Your Feedback Matters – Share Your Experience with [Your Company]!

Dear [Customer’s Name],

We hope this message finds you well. At [Your Company], we strive to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that goal.

If you’ve had a positive experience with our products or services, we would greatly appreciate it if you could take a moment to share your thoughts on Google. Your review can make a significant difference for others seeking similar solutions.

How to Leave a Google Review:

  1. Visit our Google My Business page by clicking [Insert Direct Link to Your Google My Business Page].
  2. Scroll down to the “Write a Review” section.
  3. Rate your experience with us and leave a brief comment about your experience.

Why Your Review Matters:

  • Help Others: Your insights can guide others in making informed decisions.
  • Improve Our Services: Constructive feedback helps us continually enhance our offerings.
  • Community Connection: Join our community by sharing your thoughts and connecting with other customers.

We appreciate your time and support. Thank you for being a valued part of the [Your Company] community!

Best Regards,

[Your Name]

[Position]

[Contact Information]

Don’t forget to express gratitude for Google reviews. After you ask for a Google review and a customer leaves one, respond promptly with a thank-you note. This encourages further engagement.

How to get more Google reviews

To get more Google reviews for your business, it’s essential to actively engage with your customers and make the review process as straightforward as possible.

Encourage satisfied customers to share their experiences by verbally asking for reviews during in-person interactions or through digital communication channels. Utilize your website, emails, and social media platforms to provide clear instructions on how to leave a Google review, including a direct link to your Google My Business page. Consider implementing incentives or special promotions for customers who take the time to leave feedback. Respond promptly and appreciatively to existing reviews, showcasing a commitment to customer satisfaction.

Additionally, create a seamless and positive customer experience, as happy customers are more likely to share their positive encounters. By fostering a culture of feedback and making the review process convenient, you can organically increase Google reviews you get from your clients.

How to ask for a review on Yelp

The first thing for you to do is to ensure your Yelp profile is complete with accurate business details, engaging photos, and a compelling description.

Then, you need to encourage customers to check in or engage with your business on Yelp. Offer incentives or discounts for check-ins. Engage with all reviews, positive or negative. Respond graciously to positive reviews and address concerns in negative ones.

Similar to Google, incorporate direct Yelp links in your emails, SMS, or website, guiding customers to your Yelp profile.

It’s about getting reviews across different platforms. Keep your message consistent, but remember, each platform’s audience is unique, so tweak your approach to fit their style and rules.

Pro tip: Always follow the platform’s guidelines. Fake reviews or incentives can land you in trouble and harm your credibility.

How to Ask for Reviews on Facebook (and Other Social Media)

Asking for reviews on Facebook is a great way to gather feedback from your customers and build credibility for your business. Here are some steps and tips on how to ask for reviews on Facebook:

1. Identify the Right Timing: Choose the right moment to request reviews. It could be after a successful transaction, completion of a service, or delivery of a product. Make sure the customer has had a positive experience.

2. Provide Exceptional Service: The best way to receive positive reviews is to consistently deliver excellent products or services. A satisfied customer is more likely to take the time to leave a positive review.

3. Send a Personalized Message: Reach out to your customers through a personalized message. This could be through Facebook Messenger or through a private message. Address them by name and express your appreciation for their business.

4. Be Polite and Specific: Politely ask if they would be willing to share their experience by leaving a review. Be specific about where you would like them to leave the review (e.g., on your Facebook page).

5. Provide a Direct Link: Make it easy for customers to leave a review by providing a direct link to your Facebook review section. You can find this link by going to your Facebook page, clicking on “More” on the menu, and then selecting “Reviews.”

6. Explain the Importance: Briefly explain why their review is important to your business. Mention that it helps other customers make informed decisions and allows you to continue improving your products or services.

7. Express Gratitude: Regardless of whether the customer leaves a positive or constructive review, express your gratitude for their time and feedback. Showing appreciation encourages future engagement.

8. Use Visuals: Consider creating a visually appealing post or graphic asking for reviews. This can capture attention and make your request more engaging.

9. Run a Review Campaign: Consider running a specific review campaign, where you actively ask for reviews from your customers for a set period. Offer incentives if appropriate, but be cautious to comply with Facebook’s guidelines on incentivizing reviews.

10. Monitor and Respond: Keep an eye on your reviews, and when customers do leave feedback, respond promptly. Responding shows that you value customer input and are committed to addressing concerns.

Asking for reviews via social media posts

Turning social hangouts into review gold means being smart with what you post, how you chat, and staying on the straight and narrow with social rules. It’s about making it easy and fun for your clients to shout out how much they love you.

First things first, you need to find where your audience loves to be. For B2B, LinkedIn might be effective, while visual industries thrive on Instagram. Focus on places where reviews matter most and where people already know you’re awesome.

When it comes to your social media posts, you need to learn how to be creative and make engaging posts. The goal is not only to grab your clients’ attention but also to keep them engaged. How?

  1. Share real-life stories: Tell stories of happy customers to inspire others to share their own experiences.
  2. Use cool visuals: Add compelling visuals, including images or videos, to your posts to make them more interesting.
  3. Choose your hashtags wisely: Identify and use relevant and trending hashtags to expand the reach of your posts across social media platforms.
  4. Use branded hashtags: Develop unique branded hashtags that your clients can use when sharing their experiences, creating a community around your brand.
  5. Chat & respond: Actively respond to comments, messages, and mentions on social media. Keep the dialogue going.
  6. Ask for a review directly: Privately message engaged customers asking if they would be willing to share their positive experiences as a review.
  7. Provide a direct review link: Provide direct links or clear instructions on how to leave a review on social media platforms, simplifying the process for customers.
  8. Ensure consistent engagement: Maintain a consistent presence by sharing valuable content beyond review requests, keeping your audience engaged.
  9. Highlight client reviews: Put your shining reviews in the spotlight to show how much your customers appreciate you.

Social media post templates for asking your clients to leave a review

Fitness centers: Ask for a review template for social media posts

Hey [Customer’s Name]! 💪 How’s your fitness journey with us going? We’d love to hear your thoughts about our facilities and trainers. Share your experience in the comments or tag us with #FitReview. Your feedback fuels our motivation! 🏋️‍♂️

Pet grooming services: Ask for a review template for social media posts

Hi there, pet parents! 🐾 Did your furry friend enjoy their grooming session? Share your feedback with us by tagging us in your pet’s post-grooming photos with #GroomingPawfection. Your pet’s happiness is our priority! 🐶🐱

It or tech services: Ask for a review template for social media posts

💻 Happy with our tech solutions? Spread the word! Review [IT Company Name] on [Platform] and assist others seeking reliable tech support! Your review is our success story! 🚀 #TechFeedback #ShareYourExperience

Salon or spa services: Ask for a review template for social media posts

✨ Pampered and delighted? Share your experience at [Salon/Spa Name]! Leave a review on [Platform] and let others know about your fabulous visit! Your feedback makes us shine brighter! 💅 #BeautyFeedback #ReviewUs

How to Ask a Client for a Review: Dos and Don’ts

Dos

  • Personalize your messages using the customer’s name.
  • Provide clear instructions on where to leave reviews.
  • Express gratitude for their patronage.
  • Encourage dialogue and engagement without being pushy.

Don’ts

  • Avoid overwhelming customers with multiple requests.
  • Don’t incentivize or request fake reviews.
  • Avoid using overly complicated language or instructions.
  • Refrain from being too persistent or intrusive in your requests.

How Asking for Reviews Can Help You Elevate Your Business

As a service business owner or manager, getting reviews isn’t just about shining online. It’s about building trust, making friends with clients, and getting better at what you do.

If you want to learn how to ask a client for a review, you need to master a few things first: the art of timing, the beauty of personalized communication, and the magic of communication.

Remember, it’s not just about the number of reviews but the quality and authenticity they carry. Each review is a testament to the excellence of your services and a building block for your business’s credibility.

Cheers to thriving in the world of reviews while providing exceptional services that speak volumes!

Asking for Reviews FAQ

How do you politely ask for a review?

Being polite is key! Start by thanking the customer for their business, then kindly request their feedback. Keep it light and friendly, and avoid being pushy.

How do you ask for a good review example?

Crafting a good review request means being sincere and specific. Try something like, “Hey, we’d love to hear about your experience with us! Your feedback means a lot and helps us improve. Mind sharing your thoughts?”

How do you politely ask for a review in an email?

Use a friendly tone, personalize the message, express gratitude for their business, and kindly ask for their review. Avoid being overly formal.

How do you ask for a review in text?

Keep it short and sweet in texts! Start with a friendly greeting, express appreciation, and ask for their review politely. Use a relaxed tone, but keep it professional.

How do you ask for a review without sounding desperate?

Being sincere matters. Avoid sounding desperate by keeping your tone casual and confident. Focus on expressing gratitude and the value their feedback holds for your business.

How do you ask a customer for feedback?

Asking for feedback is similar to asking for a review. Be polite, express gratitude for their business, and kindly request their thoughts on their experience. It’s about inviting an open conversation.

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Jovana Smoljanovic Tucakov
Jovana Smoljanovic Tucakov

Jovana Smoljanovic Tucakov is a Content Marketing and SEO Specialist who uses both words and data to communicate a message and deliver value. With more than 5 years of experience in digital marketing and content production in the IT industry, she loves identifying and solving the readers’ pain points and creating targeted content.

Curious about the human mind and emotions, especially those that drive consumer behavior. Likes fitness, food preparation, board games, reading (both for pleasure and learning), and binge-watching Netflix.