Government scheduling software for every
government office
Reduce waiting time in queues and enhance staff productivity in government offices by using appointment scheduling software that automates daily operations and provides online scheduling 24/7.
“Trafft is like having someone taking care of the always-the-same mail-work around the booking process. It is easy to set up, great to adapt to your own style, looks stylish and fresh - and the support is stellar! Thanks and keep up the good work!”
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Streamline daily operations with government scheduling software
Available 24/7
Reduce waiting time and increase customer satisfaction
Let citizens book appointments with government agents through Trafft appointment scheduling software that works 24/7. Trafft booking software for government offices allows you to create schedules and select available time slots for citizens to book appointments, meetings, or consultations with government officials. This reduces queues and wait times, providing citizens with the best service and experience possible.
With Trafft, your employees can save several hours per day by eliminating the need to answer phone calls or engage in back-and-forth emails, allowing them to focus more on their work.
Meet online
Offer virtual meetings for people from all over the world
For government offices that work with citizens from different countries, having a tool that facilitates online meetings is essential. Trafft integrates with Zoom and Google Meet, allowing you to choose your preferred platform and enable citizens to book online appointments. Additionally, you no longer need to manually check the time zones of the people you are meeting with, as Trafft's government scheduling software automatically adjusts to their respective time zones.
Online payments
Let citizens pay for services in a fast and secure way
Taking care of payments and invoices takes a lot of time and usually requires hiring another employee for this part. Trafft scheduling software for government offices sends invoices automatically and enables you to get paid for services on-site and online through secure payment providers - PayPal, Stripe, Mollie, and Authorize.net. Trafft helps you collect payments online in a fast, safe, and easy way and saves you several hours per day.
Automated reminders
Reduce no-shows with automated appointment reminders
Make sure your clients never miss an appointment and always arrive on time. With our government scheduling software, you can send Emails, SMS, or WhatsApp reminders before an appointment automatically and notify your clients about the upcoming appointment. That way, you will reduce queues and prevent crowd gathering.
Available 24/7
Meet online
Online payments
Automated reminders
Reduce waiting time and increase customer satisfaction
Let citizens book appointments with government agents through Trafft appointment scheduling software that works 24/7. Trafft booking software for government offices allows you to create schedules and select available time slots for citizens to book appointments, meetings, or consultations with government officials. This reduces queues and wait times, providing citizens with the best service and experience possible.
With Trafft, your employees can save several hours per day by eliminating the need to answer phone calls or engage in back-and-forth emails, allowing them to focus more on their work.
Offer virtual meetings for people from all over the world
For government offices that work with citizens from different countries, having a tool that facilitates online meetings is essential. Trafft integrates with Zoom and Google Meet, allowing you to choose your preferred platform and enable citizens to book online appointments. Additionally, you no longer need to manually check the time zones of the people you are meeting with, as Trafft's government scheduling software automatically adjusts to their respective time zones.
Let citizens pay for services in a fast and secure way
Taking care of payments and invoices takes a lot of time and usually requires hiring another employee for this part. Trafft scheduling software for government offices sends invoices automatically and enables you to get paid for services on-site and online through secure payment providers - PayPal, Stripe, Mollie, and Authorize.net. Trafft helps you collect payments online in a fast, safe, and easy way and saves you several hours per day.
Reduce no-shows with automated appointment reminders
Make sure your clients never miss an appointment and always arrive on time. With our government scheduling software, you can send Emails, SMS, or WhatsApp reminders before an appointment automatically and notify your clients about the upcoming appointment. That way, you will reduce queues and prevent crowd gathering.
Efficiently manage daily operations in government and administrative offices
Rescheduling and Canceling
Reduce no-shows and prevent last-minute cancelations by allowing citizens to cancel and reschedule an appointment with a few clicks in the scheduling software for government offices.
Group Booking
If you need to host sessions for groups, Trafft allows you to define the minimum and maximum available slots for each appointment, ensuring smooth group bookings.
Custom Fields
Customize the booking form further by configuring custom fields such as dropdowns, radio buttons, and checkboxes to collect any additional information you require from your clients.
Managing Appointments
From the admin page, you can easily create, browse, and edit appointments, as well as change their statuses. Exporting data of your appointments or customers is also a simple process.
Make sure your clients come to the scheduled appointment by sending automatic SMS, Email, or WhatsApp reminders. Create custom notifications and follow-ups and add all the details you need.
Export invoices or send them directly to the clients from the government scheduling software once they have completed payment for services. Choose from four invoice templates, customize them with your logo and colors, and adjust settings such as invoice title and number.
Offer your customers the option to pay for services online through fast and secure payment gateways such as PayPal, Stripe, Mollie, and Authorize.net. Collect payments online quickly and easily with the scheduling software for government offices.
Embeddable Booking Form
If you have a website, you can easily embed a booking form into any page using an iframe. This enables your clients to book appointments directly on your website.
Automate business operations and enhance your staff’s productivity
Manage your staff’s schedules with ease and flexibility
Trafft government scheduling software empowers you to create individual schedules for each employee, no matter how flexible they need to be. Easily set up your team's working hours, assign specific services and locations, create customized pricing for each employee, and efficiently manage all aspects of your workforce.
What's more, a quick glance at the Trafft calendar provides a comprehensive view of your employees' booked appointments and available time slots.
Create a professional-looking booking page
Our government scheduling software functions as a no-code website builder and automatically creates a dedicated booking page. This page serves as a platform to showcase your services and calendar, enabling your clients to conveniently schedule appointments 24/7. With support for over 17 languages, you can effectively engage with citizens from various countries.
Select from a range of predefined themes and personalize them with your brand's colors, patterns, and logo, ensuring a seamless brand experience. Furthermore, you can embed the booking widget on your website and enable clients to book appointments instantly.
Collect all the necessary information before the appointment
Use Trafft’s custom fields to ask your clients questions during booking and gather all the information you need before they come to the appointment. Custom fields help you save time for both clients and employees and significantly increase efficiency.
“I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording. It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before!”
MS Ferrando Driving InstituteRobust online appointment booking system
“Over and over, I'd say Trafft answered my prayers. With a business with tons of bookings, a user-friendly and economic system is what I need. Trafft has made everything seamless for me as the owner and the admin of my company.”
“Great tool, exceptional service! Trafft has been intuitive to use and implement. I love the look and feel of the program and how it integrates into my websites. I can't wait to see how the company continues to grow and improve this tool. I have tried many scheduling tools, and Trafft has been the easiest and best to implement. Thank you!”
Available 24/7Reduce waiting time and increase customer satisfaction
Meet onlineOffer virtual meetings for people from all over the world
Online paymentsLet citizens pay for services in a fast and secure way
Automated remindersReduce no-shows with automated appointment reminders
Department of Motor Vehicles
Marriage License Office
Embassies and Consulates
City Councils
Public Facilities
Municipal Courts
Work & Pensions
Health & Social Care
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