Trafft's 2024 Year in Review: Celebrating Our Success

As 2024 comes to a close, we are proud to look back at an incredible year of growth, innovation, and recognition. Trafft has received prestigious accolades that reflect our commitment to providing best-in-class scheduling solutions for service-based businesses.

We are honored to be featured in several esteemed industry reports, and we couldn’t have done it without our amazing team and supportive community. Your hard work and dedication, alongside our users’ valuable feedback, have been essential to reaching these milestones.

Celebrating Our Award Wins

This year, Trafft has been recognized across multiple categories in three leading software review platforms. Here’s a breakdown of our award-winning achievements:

🏆 2024 Capterra Shortlist Report

Capterra Shortlist highlights the highest-rated and most popular software products. Trafft earned a spot on this coveted list in three key categories: Salon Software Shortlist, Barbershop Software Shortlist, and Personal Trainer Software Shortlist.

Salon Software Shortlist

Overall Score: 80/100
Popularity: 31/50
Ratings: 49/50

Review Breakdown:

Ease of Use: 4.7/5
Customer Service: 4.7/5
Features: 4.6/5
Value for Money: 4.8/5

Salons around the world have embraced Trafft as their preferred salon scheduling software, and our high scores reflect that satisfaction. Our platform’s ability to manage complex appointment schedules and recurring bookings, combined with features like automated reminders, smart scheduling, and client management, has made a significant impact on salon productivity and client retention. The exceptional ease of use, combined with a wide array of features, has enabled salon owners to operate more smoothly and profitably, and, ultimately, make their salon business more profitable.

Barber Software Shortlist

Overall Score: 79/100
Popularity: 30/50
Ratings: 49/50

Review Breakdown:

Ease of Use: 4.7/5
Customer Service: 4.7/5
Features: 4.6/5
Value for Money: 4.8/5

Barbershop owners and managers have found Trafft to be an indispensable tool for their daily operations, earning us a high overall score and outstanding user ratings. The ease of use and rich features ensure that barbers can manage appointments effortlessly, even during the busiest days. Our robust customer service and reliability mean that barbershop professionals can trust Trafft to support their business needs, allowing them to focus on delivering great experiences to their clients and growing their businesses.

Personal Trainer Software Shortlist

Overall Score: 74/100
Popularity: 25/50
Ratings: 49/50

Review Breakdown:

Ease of Use: 4.7/5
Customer Service: 4.7/5
Features: 4.6/5
Value for Money: 4.8/5

Trafft has become a go-to scheduling solution for personal trainers looking to optimize their time and focus more on their clients. With high scores across all rating categories, our platform has proven itself as a user-friendly and efficient tool. Personal trainers appreciate the seamless integration and intuitive interface that help streamline bookings, reduce no-shows, and improve client communication—all while providing excellent value for money.

🌟 Capterra Shortlist Methodology (June 2024 – Present)

The Capterra Shortlist ranks leading software products using a carefully developed methodology that balances user ratings and popularity. This approach ensures that only the most highly rated and widely used solutions are featured.

Ratings Component: This score is based on genuine user reviews collected over the past 24 months, with users rating products on a scale from 1 to 5 stars. The recency and volume of these reviews are normalized and weighted to ensure accuracy and relevance.
Popularity Component: Popularity is measured using proprietary data, which includes the average monthly search volume for specific product-related keywords, the product’s search engine ranking for those terms, and the recency and frequency of user reviews. These metrics gauge overall market interest and product visibility.

Each product is scored on both dimensions, with scores scaled between 1 and 50. Only products meeting minimum thresholds for user ratings and popularity are included, ensuring a robust and reliable representation. Additionally, products must have at least 20 unique, recent reviews and demonstrate key functionality relevant to a broad audience.

The Capterra Shortlist provides an insightful view of top software solutions based on verified user experiences and popularity metrics, helping buyers make informed decisions confidently.

Capterra Shortlist report constitutes the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Capterra or its affiliates.

🏆 2024 GetApp Category Leaders Report

GetApp’s Category Leaders report recognizes top-performing software solutions based on user reviews and scoring across various metrics. Trafft earned impressive rankings in four key categories:

Salon Software Category Leader

Placement: 4th
Total Score: 91/100

Breakdown:

Ease of Use: 18/20
Value for Money: 19/20
Likelihood to Recommend: 18/20
Customer Support: 18/20
Functionality: 18/20

Our salon scheduling software achieved an impressive 4th place ranking, reflecting our commitment to delivering outstanding performance and user satisfaction. Salon owners appreciate Trafft’s easy-to-use interface and robust feature set, which allows them to manage appointments, employees, clients, and resources. Our high scores in value and functionality ensure that salons can maximize efficiency while providing top-notch service.

Barbershop Software Category Leader

Placement: 5th
Total Score: 90/100

Breakdown:

Ease of Use: 18/20
Value for Money: 19/20
Likelihood to Recommend: 18/20
Customer Support: 17/20
Functionality: 18/20

Trafft’s barbershop software continues to shine, earning a top 5 placement in GetApp’s rankings. The platform’s intuitive design and comprehensive functionality have made a significant impact in helping barbershops operate smoothly. With nearly perfect scores in ease of use and value for money, Trafft remains an essential tool for barbershop owners who need a seamless and reliable barbershop scheduling solution.

Personal Trainer Software Category Leader

Placement: 8th
Total Score: 89/100

Breakdown:

Ease of Use: 18/20
Value for Money: 17/20
Likelihood to Recommend: 18/20
Customer Support: 17/20
Functionality: 19/20

Trafft’s high placement in GetApp’s rankings for personal trainer software highlights our dedication to providing personal trainers with exceptional functionality and ease of use. Our software helps trainers stay organized and manage their appointments efficiently, ensuring that their focus remains on client satisfaction. Users appreciate our feature-rich platform and our reliable customer support, which empowers personal trainers to thrive.

Scheduling Software Category Leader

Placement: 13th
Total Score: 80/100

Breakdown:

Ease of Use: 16/20
Value for Money: 17/20
Likelihood to Recommend: 15/20
Customer Support: 17/20
Functionality: 15/20

In the Scheduling Software category, Trafft’s powerful capabilities and dependable performance have set us apart. Despite a competitive landscape, our robust scheduling features and overall ease of use have made us a preferred choice for businesses looking to streamline their appointment processes and boost productivity. Our scores in value for money and customer support speak to the positive experiences of our users.

🌟 GetApp Category Leaders Methodology

GetApp’s Category Leaders reports rank top North American software products based on verified user feedback in five areas: ease of use, value for money, functionality, customer support, and likelihood to recommend. A radar chart compares each product’s scores to category averages.

Evaluation: Only the highest-scoring products, assessed across hundreds of candidates, make the list.
Data: Ratings from verified reviews are combined with vendor data. Reports use static review snapshots, so for the latest details, check individual profiles.
Inclusion: Products need at least 20 recent reviews, meet functionality requirements, serve North American users, and appeal to a broad market.
Scoring: Each category is rated out of 20, with a maximum score of 100. Scores are normalized for consistency, and products are ranked independently of vendor relationships, ensuring unbiased results.

GetApp Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates.

🏆 2024 Software Advice FrontRunners Report

The Software Advice FrontRunners Report evaluates software products based on two key metrics: Usability and Customer Satisfaction. “Usability” encompasses user ratings for Functionality and Ease of Use, while “Customer Satisfaction” combines ratings for Customer Support, Likelihood to Recommend, and Value for Money. This report provides a comprehensive view of the software solutions that are most trusted and valued by users.

Trafft has been recognized in this report across several important categories, achieving impressive rankings:

Top Salon Software

Placement: 4th

Earning 4th place in the Salon Software category is a testament to Trafft’s ability to address the complex needs of salon owners. With features like multilingual support, resources, a chatbot, and ratings and reviews, our platform helps salons maximize productivity and enhance customer experiences.

Top Barbershop Software

Placement: 5th

Trafft’s barbershop scheduling solution has secured a top 5 placement, reflecting our commitment to providing barbershops with a smooth and intuitive platform. Barbershop professionals can rely on our software to keep operations running smoothly and clients satisfied.

Top Personal Trainer Software

Placement: 7th

Our software’s blend of intuitive functionality and exceptional support has earned Trafft a strong position among Software Advice personal trainer solutions. By making appointment management seamless, personal trainers can focus on delivering a superior experience for their clients.

Top Scheduling Software

Placement: 15th

In the Scheduling Software category, Trafft continues to stand out with robust features designed to simplify the scheduling process. Despite a competitive landscape, we remain a trusted solution for businesses that need efficient, user-friendly tools to manage appointments and bookings.

Reviews Analysis Period: The reviews considered for this report span two years, ending on the 15th of the month before publication. This analysis ensures that the rankings are based on recent, relevant feedback from real users who depend on these solutions in their daily operations.

FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.

What These Awards Mean for Us

Being featured in these reports means that Trafft is consistently delivering exceptional value to our users. Capterra, Software Advice, and GetApp analyze hundreds of software solutions based on user feedback and market presence. Being named a leader in these categories signifies that we are at the forefront of the industry, thanks to our dedicated team and incredible community.

Thank You for Your Support!

We are immensely grateful to our users for trusting Trafft and providing the invaluable feedback that drives our continuous improvement. We also want to extend a heartfelt thank you to the Trafft team for your relentless dedication and hard work. These achievements are a testament to our mission to make scheduling effortless and efficient for businesses worldwide.

As we look forward to 2025, we remain committed to enhancing our platform and delivering solutions that empower service professionals to streamline their operations and focus on what matters most: serving their clients.

Here’s to an even more successful year ahead!