{"id":27901,"date":"2025-08-27T09:15:32","date_gmt":"2025-08-27T09:15:32","guid":{"rendered":"https:\/\/trafft.com\/?p=27901"},"modified":"2025-12-12T15:05:32","modified_gmt":"2025-12-12T15:05:32","slug":"trafft-vs-fresha","status":"publish","type":"post","link":"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/","title":{"rendered":"Trafft vs. Fresha: Which One Fits Your Business?"},"content":{"rendered":"If you are a service business owner, you know how chaotic managing appointments can get. Clients need an easy way to book, and you need a system that runs smoothly without constant oversight. <!--more-->\r\n\r\nThat\u2019s where the Trafft vs. Fresha comparison becomes essential. While both are prominent names in the scheduling software industry, they take very different approaches. To help you make the best choice for your business, we will take a look at features, ease of use, pricing, and customer ratings.\r\n\r\nLet\u2019s dive in!\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table des mati\u00e8res<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Basculer<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Trafft_Overview\" >Trafft: Overview<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Fresha_Overview\" >Fresha: Overview<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Ease_of_use\" >Ease of use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Pricing_Comparison_Trafft_vs_Fresha\" >Pricing Comparison: Trafft vs. Fresha<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Customer_Ratings_and_Reviews\" >Customer Ratings and Reviews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-fresha\/#Conclusion_on_Trafft_vs_Fresha\" >Conclusion on Trafft vs. Fresha<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Trafft_Overview\"><\/span>Trafft: Overview<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20387\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page.png\" alt=\"trafft home page\" width=\"800\" height=\"376\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page.png 2862w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page-300x141.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page-1024x482.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page-768x361.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page-1536x722.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-home-page-2048x963.png 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\r\n\r\n<a href=\"https:\/\/trafft.com\/fr\/\">Trafft<\/a> is an <strong>all-in-one appointment scheduling platform<\/strong> designed for service-based businesses that value flexibility. It\u2019s designed to adapt to your business structure, whether you\u2019re a solo professional or managing multiple teams across locations.\r\n\r\nWith extensive customization options, Trafft puts your brand front and center while handling everything from bookings and payments to reminders and reporting. It\u2019s a perfect choice for owners who want a feature-rich solution that can help them scale their business.\r\n<h3>Caract\u00e9ristiques principales<\/h3>\r\n<ul>\r\n \t<li aria-level=\"1\"><strong>Flexible Booking Options<\/strong>: Offer one-on-one sessions, <a href=\"https:\/\/trafft.com\/best-group-scheduling-software\/\">group bookings<\/a>, or let your customers schedule all the recurring appointments at once.<\/li>\r\n \t<li aria-level=\"1\"><strong>Calendar Syncing<\/strong>: <a href=\"https:\/\/trafft.com\/how-to-sync-calendars\/\">Sync with Google Calendar<\/a>, Outlook, or connect your Apple Calendar so you never miss an appointment again.<\/li>\r\n \t<li aria-level=\"1\"><strong>Custom Branding<\/strong>: Tailor your booking page to perfectly represent your business. Add your colors, logo, and other branding so everybody knows it\u2019s you.<\/li>\r\n \t<li aria-level=\"1\"><strong>Automated Notifications and Reminders<\/strong>: Reduce no-shows with customizable email, SMS, and WhatsApp reminders sent automatically to clients and staff.<\/li>\r\n \t<li aria-level=\"1\"><strong>Multi-Location and Staff Management<\/strong>: Easily manage appointments across multiple locations and team members from a single dashboard.<\/li>\r\n \t<li aria-level=\"1\"><strong>Payment Integrations<\/strong>: Accept full or partial payments online via PayPal, Stripe, Square, <a href=\"https:\/\/trafft.com\/integration-of-trafft-and-mollie-flexible-online-payments\/\">Mollie<\/a>, or Authorize.Net.<\/li>\r\n \t<li aria-level=\"1\"><strong>Multi-Language Support<\/strong>: Serve clients in their preferred language with extensive multilingual options built in.<\/li>\r\n \t<li aria-level=\"1\"><strong>Comprehensive Reporting<\/strong>: Access detailed reports on bookings, revenue, staff performance, and customer behavior to make informed decisions regarding your business.<\/li>\r\n<\/ul>\r\n<h2><span class=\"ez-toc-section\" id=\"Fresha_Overview\"><\/span>Fresha: Overview<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27905\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page.png\" alt=\"Fresha home page\" width=\"800\" height=\"431\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page.png 2880w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page-300x162.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page-1024x552.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page-768x414.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page-1536x828.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-home-page-2048x1104.png 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\r\n\r\nFresha is a popular scheduling platform built primarily for salons, spas, and wellness businesses. It combines appointment management with a marketplace model, allowing clients to discover and book services in your salon or with other providers.\r\n\r\nThis setup can help with exposure, especially for businesses that are just starting out or don\u2019t have a strong online presence. However, since bookings happen within Fresha\u2019s environment, there is limited room for customization or building a recognizable brand.\r\n\r\nLastly, Fresha works well for smaller teams with simple scheduling needs, but may be less suitable for businesses looking for more flexibility or long-term scalability.\r\n<h3>Caract\u00e9ristiques principales<\/h3>\r\n<ul>\r\n \t<li aria-level=\"1\"><strong>Client Marketplace<\/strong>: Your business can get discovered by potential clients through the Fresha app, which lists local salons and wellness providers.<\/li>\r\n \t<li aria-level=\"1\"><strong>Online Booking<\/strong>: Let clients view your real-time availability or book appointments online.<\/li>\r\n \t<li aria-level=\"1\"><strong>Basic Reporting<\/strong>: Access reports on sales, bookings, and staff performance.<\/li>\r\n \t<li aria-level=\"1\"><strong>Product Inventory<\/strong>: Track and manage product inventory alongside your services, so you never run out of stock.<\/li>\r\n \t<li aria-level=\"1\"><strong>Multi-Location and Staff Management<\/strong>: Manage all your salon locations and staff members from a single app.<\/li>\r\n \t<li aria-level=\"1\"><strong>Automated Reminders<\/strong>: Lower the percentage of no-shows by utilizing automated SMS and email reminders.<\/li>\r\n<\/ul>\r\n<h2><span class=\"ez-toc-section\" id=\"Ease_of_use\"><\/span>Ease of use<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nWhen it comes to choosing a perfect scheduling software for your business, features aren\u2019t the only thing to look at. After all, this kind of platform should make your life easier, not add complexity to it.\r\n\r\nFrom setting up your account to managing daily bookings, ease of use plays a major role in how smoothly the system fits into your workflow. While both Trafft and Fresha are designed with simplicity in mind, the experience they offer can feel quite different.\r\n<h3>Trafft<\/h3>\r\nTrafft is built for busy professionals who don\u2019t want to waste their time wrestling with complicated software. The <strong>setup is very intuitive, and it only takes a few minutes<\/strong>. Thanks to this simplicity, you can have your booking system live in under an hour, even without technical experience.\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20295\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-reviews.png\" alt=\"best scheduling software trafft\" width=\"800\" height=\"360\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-reviews.png 897w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-reviews-300x135.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2024\/06\/trafft-reviews-768x346.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\r\n\r\nWhat really sets it apart, though, is the flexibility. Different appointment types, multiple service providers, or many locations \u2014 Trafft handles it all without turning the dashboard into a mess. Everything is logically organized, and you\u2019re never more than a few clicks away from what you need.\r\n\r\nLastly, even advanced features like payment integrations, calendar syncing, or multi-language support are handled through guided steps, so you will never feel lost in the process. If you want all the power of a scheduling solution without complexity, Trafft is the perfect choice.\r\n<h3>Fresha<\/h3>\r\nFresha is designed for salons, spas, and wellness businesses that follow a more traditional appointment structure. The interface is easy to learn and works well enough right out of the box.\r\n\r\nHowever, that <strong>simplicity comes with limits<\/strong>. Customization options are minimal, and the system tends to lock you into Fresha\u2019s way of doing things. Want to tailor the booking experience to match your salon or make a page fit more with your brand? You might find yourself hitting a wall.\r\n\r\nThis is all due to the fact that Fresha runs more like a marketplace than your dedicated booking software. Unlike Trafft, which lets you create your own page and doesn\u2019t show your competitors to users, Fresha operates within its own ecosystem, where clients can browse multiple providers.\r\n\r\nUltimately, while Fresha\u2019s streamlined setup makes it a solid choice for smaller teams or businesses just starting out, its limited customization may feel restrictive as your needs grow.\r\n<h2><span class=\"ez-toc-section\" id=\"Pricing_Comparison_Trafft_vs_Fresha\"><\/span>Pricing Comparison: Trafft vs. Fresha<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nFinding a perfect scheduling solution doesn't have to require breaking the bank. Both Trafft and Fresha offer options designed to suit different budgets and business sizes. However, their pricing models work quite differently.\r\n<h3>Trafft pricing plans<\/h3>\r\nTrafft offers a range of pricing tiers designed to grow with your business, from solo entrepreneurs to larger teams:\r\n<ul>\r\n \t<li aria-level=\"1\"><strong>Starter plan<\/strong>: Ideal for solo professionals or small teams operating from a single location. This plan includes essential features like calendar syncing, payment integrations, and branding options. It\u2019s priced at $9.9 monthly, but you can also opt for an annual plan and save additionally.<\/li>\r\n \t<li aria-level=\"1\"><strong>Scaling plan<\/strong>: $39.9\/month\r\nPerfect for growing businesses with <a href=\"https:\/\/trafft.com\/multi-location-appointment-scheduling-software\/\">multiple locations<\/a> or service providers. It includes everything in the Starter plan, plus advanced features like custom domains and detailed reporting.<\/li>\r\n \t<li aria-level=\"1\"><strong>Enterprise<\/strong>: $250\/month\r\nBuilt for large businesses that need scalability, security, and personalized support. It includes support for 50+ users, a dedicated account manager, and priority support.<\/li>\r\n<\/ul>\r\nBesides paid plans, Trafft also offers a free plan, which is a great way to explore the platform if you're just starting out or unsure of your exact needs. Check out <a href=\"https:\/\/trafft.com\/fr\/prix\/\">Trafft\u2019s pricing page<\/a> to see the most relevant billing information.\r\n<h3>Fresha pricing<\/h3>\r\nFresha promotes itself as a \u201c100% subscription-free\u201d platform, which sounds appealing, but that doesn\u2019t mean it's free. While there are no monthly fees to use the core features, there are other costs that can impact your bottom line \u2014 especially as your business grows.\r\n<ul>\r\n \t<li aria-level=\"1\"><strong>20% commission on marketplace bookings<\/strong>: Fresha charges a 20% commission on any new client that books through its marketplace. If you're listed on the Fresha app and someone discovers your business there, that first booking comes with a significant cost.<\/li>\r\n \t<li aria-level=\"1\"><strong>Payment processing fees<\/strong>: Payments processed through Fresha are subject to fees. The exact amounts vary by country and are automatically deducted from each payment.<\/li>\r\n \t<li aria-level=\"1\"><strong>Paid features<\/strong>: Certain features, like SMS notifications, are not included in the free offering and require you to purchase credits separately.<\/li>\r\n<\/ul>\r\nWhile these charges may seem small at first, they can scale rapidly. It\u2019s worth calculating the true cost based on how many clients you have and how much you rely on the platform\u2019s paid services.\r\n<h2><span class=\"ez-toc-section\" id=\"Customer_Ratings_and_Reviews\"><\/span>Customer Ratings and Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nSometimes the best way to understand a platform is to see what actual users are saying after weeks or months of real-world use.\r\n<h3>Trafft reviews<\/h3>\r\nTrafft earns <strong>consistently high marks from users<\/strong> who want a powerful tool without a steep learning curve. Many reviewers highlight how quick the setup is, especially considering how many features are available.\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27906\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review.png\" alt=\"Trafft customer review\" width=\"800\" height=\"385\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review.png 2064w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review-300x144.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review-1024x493.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review-768x370.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review-1536x740.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/trafft-review-2048x986.png 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\r\n\r\nA major standout in reviews is the <strong>level of customization<\/strong> Trafft offers. Businesses appreciate being able to fully brand their booking pages, adjust availability rules, and build a flow that fits how they operate \u2014 not the other way around.\r\n\r\n<strong>Customer support is another strong point<\/strong>. Users often mention fast response times, helpful onboarding, and the feeling that feedback actually leads to product improvements.\r\n<h4>Ratings<\/h4>\r\n<ul>\r\n \t<li aria-level=\"1\">4.9 on Capterra<\/li>\r\n \t<li aria-level=\"1\">4.7 on G2<\/li>\r\n<\/ul>\r\n<h3>Fresha reviews<\/h3>\r\nFresha is praised for its straightforward setup and user-friendly interface. It\u2019s a good solution for business owners who want to get started quickly without fuss. Many users appreciate the marketplace aspect, which can help bring in new clients without extra marketing effort.\r\n\r\nHowever, many users mention the impact of Fresha\u2019s commission fees and paid features. As the number of clients grows, many find that the <strong>costs can add up, making the platform less affordable over time<\/strong>.\r\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27908\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review.png\" alt=\"Fresha review by a customer\" width=\"800\" height=\"541\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review.png 1740w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review-300x203.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review-1024x692.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review-768x519.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2025\/08\/fresha-review-1536x1038.png 1536w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/h4>\r\n<h4>Ratings<\/h4>\r\n<ul>\r\n \t<li aria-level=\"1\">4.4 on G2<\/li>\r\n \t<li aria-level=\"1\">4.8 on Capterra<\/li>\r\n<\/ul>\r\n<h2><span class=\"ez-toc-section\" id=\"Conclusion_on_Trafft_vs_Fresha\"><\/span>Conclusion on Trafft vs. Fresha<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nNo two businesses are the same, and choosing scheduling software means finding the best fit for your specific needs. On one side, Fresha works well for new or solo businesses looking for a straightforward solution with built-in client exposure through its marketplace.\r\n\r\nOn the other hand, <strong>Trafft is tailored for businesses ready to scale<\/strong>. It provides extensive customization, multi-location support, and many advanced features that let you create a seamless booking experience.\r\n\r\nSimply put, Fresha offers an easy and fresh start, while Trafft is designed to fuel long-term growth and success.","protected":false},"excerpt":{"rendered":"If you are a service business owner, you know how chaotic managing appointments can get. Clients need an easy way to book, and you need a system that runs smoothly without constant oversight.","protected":false},"author":17,"featured_media":27907,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-27901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources"],"acf":{"transparent_header":false,"header_button_bg":"","header_button_hover_bg":"","text_color":"","footer_dark":false,"footer_alternate_link":"","footer_heading":"","page_title":"","order":"","widget":true},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trafft vs. Fresha: Which One Fits Your Business? - Trafft<\/title>\n<meta name=\"description\" content=\"Looking for scheduling software? 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