{"id":11186,"date":"2023-04-12T15:38:28","date_gmt":"2023-04-12T15:38:28","guid":{"rendered":"https:\/\/trafft.com\/?p=11186"},"modified":"2025-11-26T11:39:39","modified_gmt":"2025-11-26T11:39:39","slug":"trafft-vs-acuity-scheduling","status":"publish","type":"post","link":"https:\/\/trafft.com\/fr\/trafft-vs-acuity-scheduling\/","title":{"rendered":"Trafft vs. Acuity Scheduling: Which Booking Software to Choose?"},"content":{"rendered":"<span style=\"font-weight: 400;\">Trafft and Acuity Scheduling are online booking software solutions designed to help service business owners streamline their appointment scheduling processes.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Both have powerful sets of features tailored to meet the demands of appointment-based businesses.<\/span>\r\n\r\n<!--more-->\r\n\r\n<span style=\"font-weight: 400;\">And although Acuity Scheduling has been on the market for quite some time, Trafft\u2019s unique feel and functionality have led to an increase in popularity among users.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The question is - which one to pick? Can a newcomer keep up with the veteran? Or even run faster?\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">To help answer these questions and shed more light on both tools, we\u2019ve prepared a short Trafft vs. Acuity overview, followed by a detailed feature-by-feature review.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Let\u2019s dive right in!<\/span>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table des mati\u00e8res<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Basculer<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-acuity-scheduling\/#Trafft_Vs_Acuity_Scheduling_A_Quick_Overview\" >Trafft Vs. Acuity Scheduling: A Quick Overview<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-acuity-scheduling\/#Trafft_vs_Acuity_Scheduling_Similarities_and_Differences\" >Trafft vs. Acuity Scheduling: Similarities and Differences<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/trafft.com\/fr\/trafft-vs-acuity-scheduling\/#Trafft_Vs_Acuity_Scheduling_The_Verdict\" >Trafft Vs. Acuity Scheduling: The Verdict<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Trafft_Vs_Acuity_Scheduling_A_Quick_Overview\"><\/span>Trafft Vs. Acuity Scheduling: A Quick Overview<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11189\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-vs.-Acuity-Scheduling-overview-1024x729.png\" alt=\"trafft vs. acuity scheduling overview table\" width=\"1024\" height=\"729\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-vs.-Acuity-Scheduling-overview-1024x729.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-vs.-Acuity-Scheduling-overview-300x213.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-vs.-Acuity-Scheduling-overview-768x547.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-vs.-Acuity-Scheduling-overview.png 1231w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n<h2><span class=\"ez-toc-section\" id=\"Trafft_vs_Acuity_Scheduling_Similarities_and_Differences\"><\/span>Trafft vs. Acuity Scheduling: Similarities and Differences<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<iframe loading=\"lazy\" width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Qxx9QIN6Dww?si=nQaeajrBADKfvcOC\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\r\n<h3>Ease of use<\/h3>\r\n<span style=\"font-weight: 400;\">What sets Trafft apart from other online scheduling software, including Acuity Scheduling, is its ease of use.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11208\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review-1024x438.png\" alt=\"Trafft Customer Review\" width=\"1024\" height=\"438\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review-1024x438.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review-300x128.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review-768x329.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review-1536x657.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-Customer-Review.png 1935w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Setting everything up takes just a few minutes and the actual use is completely straightforward and hassle-free (no training required). Trafft is made with the <\/span><b>end user in focus. <\/b>I<span style=\"font-weight: 400;\">t\u2019s lightweight, with a modern and intuitive interface, simple navigation, and easy-to-use features.\u00a0<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7026\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2022\/03\/1000x500.jpg\" alt=\"Trafft dashboard\" width=\"1000\" height=\"500\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2022\/03\/1000x500.jpg 1000w, https:\/\/trafft.com\/wp-content\/uploads\/2022\/03\/1000x500-300x150.jpg 300w, https:\/\/trafft.com\/wp-content\/uploads\/2022\/03\/1000x500-768x384.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">A <\/span><b>drag-and-drop interface<\/b><span style=\"font-weight: 400;\"> for scheduling appointments makes it easy to schedule and reschedule appointments with just a few clicks. A <\/span><b>clear and organized dashboard<\/b><span style=\"font-weight: 400;\"> uses a bird\u2019s eye perspective to enable users to view their upcoming appointments, schedule availability, and manage services, employees, and customers.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">There\u2019s also a mobile app (freshly released, currently being honed) for both iOS and Android devices. The app provides users with the convenience of <\/span><b>managing appointments on the go<\/b><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling offers a moderately user-friendly interface, with a sidebar dashboard that offers plenty of options.\u00a0<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11196\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-1024x495.png\" alt=\"Acuity main view dashboard\" width=\"1024\" height=\"495\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-1024x495.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-300x145.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-768x371.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-1536x742.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-main-view-dashboard-1-2048x989.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">However, the process of <\/span><b>setting up the account is not so straightforward<\/b><span style=\"font-weight: 400;\">. Although the platform offers many features and settings to help customize your experience they are not easy to activate and configure. The navigation itself is quite <\/span><b>confusing<\/b><span style=\"font-weight: 400;\"> and particular settings are not always where you\u2019d expect them to be.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The dashboard menu is well-organized and provides <\/span><b>easy access to all key functionalities<\/b><span style=\"font-weight: 400;\">. However, the dashboard <\/span><b>does not provide an immediate overview <\/b><span style=\"font-weight: 400;\">of<\/span> <span style=\"font-weight: 400;\">all your activity. Instead, you need to select each category from the sidebar menu to get a quick look into individual activities.\u00a0\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity comes with a mobile app for iOS and Android devices, allowing users to <\/span><b>manage appointments from anywhere<\/b><span style=\"font-weight: 400;\">.<\/span>\r\n<h3>Scheduling features<\/h3>\r\n<span style=\"font-weight: 400;\">Both Trafft and Acuity Scheduling offer a range of scheduling features that are designed to help businesses manage their appointments and bookings efficiently.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">With Trafft, it\u2019s easy to <\/span><b>fully personalize your appointment types<\/b><span style=\"font-weight: 400;\">. Create custom services, with unique names, descriptions, durations, and prices. Also, set your availability and schedule, including working hours, break times, and days off. <\/span><a href=\"https:\/\/trafft.com\/multi-location-appointment-scheduling-software\/\" target=\"_blank\" rel=\"noopener\"><b>Multiple locations<\/b><\/a><span style=\"font-weight: 400;\"> are available, too.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11198\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-1024x515.png\" alt=\"Trafft scheduling features\" width=\"1024\" height=\"515\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-1024x515.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-300x151.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-768x386.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-1536x773.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-scheduling-features-2048x1031.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Trafft offers various booking options as well. Create <\/span><b>one-off <\/b><span style=\"font-weight: 400;\">or <\/span><a href=\"https:\/\/trafft.com\/how-to-manage-recurring-appointments\/\" target=\"_blank\" rel=\"noopener\"><b>rendez-vous r\u00e9currents<\/b><\/a>. O<span style=\"font-weight: 400;\">ffer <\/span><b>group bookings<\/b>, <span style=\"font-weight: 400;\">such as classes or workshops, with a set number of participants and customizable pricing.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Streamline all scheduling processes with <\/span><b>automated reminders<\/b><span style=\"font-weight: 400;\">, <\/span><b>payment processing<\/b><span style=\"font-weight: 400;\">, and <\/span><b>self-service booking<\/b><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling lets you <\/span><b>customize your services<\/b><span style=\"font-weight: 400;\">, and set pricing, availability, and capacity. You can also set group or single bookings, create waiting lists, and sent automated notifications to both your employees and your customers.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11200\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-1024x413.png\" alt=\"Acuity scheduling features\" width=\"1024\" height=\"413\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-1024x413.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-300x121.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-768x310.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-1536x619.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-features-2048x826.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Also, this booking solution allows your clients can <\/span><b>self-schedule their appointments <\/b><span style=\"font-weight: 400;\">based on the availability of your business. It automatically detects the time zone of the client and adjusts the booking schedule accordingly<\/span>\r\n\r\n<span style=\"font-weight: 400;\">In addition, Acuity Scheduling offers integrations with a range of <\/span><b>payment processors<\/b>. This <span style=\"font-weight: 400;\">allows businesses to easily process payments for their appointments.\u00a0<\/span>\r\n<h3>Int\u00e9grations<\/h3>\r\n<span style=\"font-weight: 400;\">When it comes to integrations, both booking systems offer a number of integrations that can help businesses to streamline their workflow and improve their productivity.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Integrations with <\/span><a href=\"https:\/\/zapier.com\/\" target=\"_blank\" rel=\"noopener\"><b>Zapier<\/b><\/a><span style=\"font-weight: 400;\"> et <\/span><b>Webhooks<\/b><span style=\"font-weight: 400;\"> let you connect both Trafft and Acuity with the tools you use on a daily basis.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Trafft integrates with <\/span><b>Mailchimp<\/b><span style=\"font-weight: 400;\"> et <\/span><b>SendFox<\/b><span style=\"font-weight: 400;\"> for email marketing and with <\/span><b>WhatsApp<\/b><span style=\"font-weight: 400;\"> for seamless communication with clients. Acuity Scheduling uses <\/span><b>Mailchimp<\/b><span style=\"font-weight: 400;\">, <\/span><b>Mad Mimi<\/b><span style=\"font-weight: 400;\">, <\/span><b>AWeber<\/b><span style=\"font-weight: 400;\">, and <\/span><b>Constant Contact<\/b><span style=\"font-weight: 400;\"> for mailing lists.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Both solutions sync with other calendars, the most popular being <\/span><b>Google Agenda<\/b><span style=\"font-weight: 400;\"> et <\/span><b>Outlook Calendar<\/b><span style=\"font-weight: 400;\">. They also integrate with video conferencing tools such as <\/span><b>Zoom<\/b><span style=\"font-weight: 400;\"> et <\/span><b>Google Meet<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">For payment processing, both use <\/span><b>Stripe<\/b><span style=\"font-weight: 400;\"> et <\/span><b>PayPal<\/b><span style=\"font-weight: 400;\">. Additionally, Trafft offers integration with <\/span><a href=\"https:\/\/www.mollie.com\/\" target=\"_blank\" rel=\"noopener\"><b>Mollie<\/b><\/a><span style=\"font-weight: 400;\"> et <\/span><b>Authorize.net<\/b><span style=\"font-weight: 400;\">, whereas Acuity integrates with <\/span><b>Carr\u00e9<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Trafft puts focus on helping you measure your business and your website performance. To help track conversions and analyze your customers, Trafft uses <\/span><b>Google Analytics<\/b><span style=\"font-weight: 400;\">, <\/span><b>Google Tag Manager<\/b><span style=\"font-weight: 400;\">, and <\/span><b>Pixel Facebook<\/b><span style=\"font-weight: 400;\">. In contrast, Acuity Scheduling uses only <\/span><b>Google Analytics<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">On the other hand, Acuity Scheduling is geared more towards <\/span><b>accounting<\/b><span style=\"font-weight: 400;\"> et <\/span><b>CRM integrations<\/b><span style=\"font-weight: 400;\"> and connects with QuickBooks Online, Salesforce, Pipedrive, and Uplaunch.\u00a0<\/span>\r\n<h3>Customization options<\/h3>\r\n<span style=\"font-weight: 400;\">Both Trafft and Acuity offer a wide range of customization options that allow businesses to tailor the booking experience to their specific needs.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">With Trafft, businesses can create <\/span><b>custom booking forms<\/b><span style=\"font-weight: 400;\"> with fields that are specific to their business, such as service type, appointment duration, and location. They can set their own availability for appointments, including the days and times that appointments are available.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11202\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-1024x550.png\" alt=\"Trafft customization options\" width=\"1024\" height=\"550\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-1024x550.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-300x161.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-768x412.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-1536x825.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-customization-options-2048x1100.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Moreover, Trafft allows businesses to <\/span><b>create custom time slots for appointments<\/b><span style=\"font-weight: 400;\">, such as specific start times or intervals between appointments. Add buffer time, set time zones, and include mandatory booking fields for your client.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">You can also <\/span><b>customize the notifications<\/b><span style=\"font-weight: 400;\"> that are sent to clients when they book an appointment. These include confirmation and reminder emails and SMS messages.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling offers a <\/span><b>similar range of customization options<\/b><span style=\"font-weight: 400;\">, such as custom booking forms and appointment types with duration, pricing, and descriptions. It\u2019s also possible to customize notifications for clients, and set availability for appointments, as well as different time zones. Custom intake forms enable added customization and let Acuity users gather customer data.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">However, the greatest difference between Acuity and Trafft regarding their customization options is <\/span><b>custom branding<\/b><span style=\"font-weight: 400;\">. With Trafft, businesses can customize the look and feel of their booking page with their own branding, including logo, color scheme, and images. On the other hand, Acuity Scheduling has limited branding options.\u00a0<\/span>\r\n<h3>Booking page<\/h3>\r\n<span style=\"font-weight: 400;\">As we\u2019ve mentioned above, booking page branding customization is where Trafft truly shines. For some users, this can even be a deciding factor that helps resolve the Trafft vs. Acuity Scheduling dilemma.\u00a0\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Trafft provides businesses with a <\/span><b>customizable booking page<\/b><span style=\"font-weight: 400;\"> that allows clients to schedule appointments online. The booking page can be personalized to <\/span><b>match the branding of your business<\/b><span style=\"font-weight: 400;\">. It\u2019s easy to add a logo, custom colors, and other design elements.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11204\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-1024x560.png\" alt=\"Trafft booking page customization\" width=\"1024\" height=\"560\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-1024x560.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-300x164.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-768x420.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-1536x840.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-booking-page-customization-2048x1120.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Regardless of the design, the booking page includes a <\/span><b>calendar view<\/b><span style=\"font-weight: 400;\"> that allows clients to view available appointment times and select a date and time that works for them. Once an appointment is booked, clients receive a confirmation email, and the appointment is added to both the client's and the business's calendars.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">You <\/span><b>don\u2019t need to have a websit<\/b><span style=\"font-weight: 400;\">e in order to create your booking page. Simply choose a template and take your bookings online. And in case you already have a website, the Trafft\u2019s booking form can be easily embedded.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling offers a <strong>much simpler<\/strong><\/span><strong> booking page design-wise<\/strong><span style=\"font-weight: 400;\">. Apart from setting your logo and choosing button colors, you don\u2019t have much room for customizing the design. This might be a problem for those users looking for a more brand-oriented solution.\u00a0<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11206\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-1024x491.png\" alt=\"Acuity scheduling form customization options\" width=\"1024\" height=\"491\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-1024x491.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-300x144.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-768x368.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-1536x736.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-scheduling-form-customization-options-2048x982.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">However, since Acuity Scheduling is a Squarespace product, you can opt for making a booking website. This will give you more customization options, although it <\/span><b>might take you some time<\/b><span style=\"font-weight: 400;\"> to set everything up.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Once you <a href=\"https:\/\/trafft.com\/add-booking-calendar-to-website\/\" target=\"_blank\" rel=\"noopener\">add a booking calendar<\/a>, it works on the same principle. Your clients choose a date and time that suits them the most, book the appointment and you get a notification. Fast and easy.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Both Trafft and Acuity have booking pages that are <\/span><b>mobile-responsive<\/b><span style=\"font-weight: 400;\"> et <\/span><b>optimized for search engines<\/b>.\r\n<h3>Customer service<\/h3>\r\n<span style=\"font-weight: 400;\">Trafft provides customer support through a variety of channels, including email, phone, and chat. The support team is available to assist with any issues or questions related to the platform and its features.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">In fact, Trafft has received positive feedback from users regarding their customer support. Many users have praised Trafft's customer service team for their <\/span><b>responsiveness<\/b><span style=\"font-weight: 400;\">, <\/span><b>helpfulness<\/b><span style=\"font-weight: 400;\">, and <\/span><b>willingness to go above and beyond<\/b><span style=\"font-weight: 400;\"> to assist users with any issues or questions they may have.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11210\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review-1024x597.png\" alt=\"Trafft review\" width=\"1024\" height=\"597\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review-1024x597.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review-300x175.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review-768x448.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review-1536x896.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-review.png 1819w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Additionally, Trafft offers a knowledge base and FAQ section on the website. There are plenty of helpful articles and resources to help users navigate the platform and troubleshoot any issues they may encounter. For those who prefer a visual approach, Trafft has video tutorials as well.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling offers customer support through several channels, including email, live chat, and phone support. They also have an extensive help center with articles, videos, and tutorials. This helps users get started with the platform and troubleshoot issues.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">However, <\/span><b>many users have complained about Acuity\u2019s customer service<\/b><span style=\"font-weight: 400;\">, stating that they fail to provide customers with the support they need in a timely manner.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">In addition to the support options, Acuity also has a community forum where users can ask questions and share tips with other users. The forum is moderated by Acuity staff and is a great resource for finding answers to common questions about the platform.<\/span>\r\n<h3>Price<\/h3>\r\n<span style=\"font-weight: 400;\">Trafft offers two sets of pricing plans, depending if you are an individual or run a company.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Individual pricing includes three pricing plans: Basic, Pro, and Expert.\u00a0<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11216\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-1024x632.png\" alt=\"Trafft individual pricing\" width=\"1024\" height=\"632\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-1024x632.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-300x185.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-768x474.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-1536x948.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-individual-pricing-2048x1264.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Le <\/span><b>Basic plan<\/b><span style=\"font-weight: 400;\"> is $9.08\/month and includes one user and several most important scheduling features. The <\/span><b>Pro plan<\/b><span style=\"font-weight: 400;\"> costs $19.92\/month. It offers some more advanced features, unlimited templates, an SMTP email gateway, and the possibility to add more admins. The <\/span><b>Expert plan <\/b><span style=\"font-weight: 400;\">comes at a price of $35\/month and unlocks all features, allows you to have multiple locations, and lets you remove Trafft\u2019s branding.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Company pricing also has three plans: Starter, Scaling, and Enterprise.<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11218\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing-1024x696.png\" alt=\"Trafft company pricing\" width=\"1024\" height=\"696\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing-1024x696.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing-300x204.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing-768x522.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing-1536x1044.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Trafft-company-pricing.png 1932w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Le <\/span><b>Starter plan<\/b><span style=\"font-weight: 400;\"> is the most basic plan and costs $5.99 per user\/month. This plan includes a minimum of three users and basic features, multiple locations, and custom notifications. The <\/span><b>Professional plan<\/b><span style=\"font-weight: 400;\"> is $9.99 per user\/month and includes a minimum of five users, unlimited features, and customizable branding. The <\/span><b>Enterprise plan<\/b><span style=\"font-weight: 400;\"> can be tailored to the specific needs of your business. It includes custom features, integrations, and priority support. Pricing for this plan is available upon request.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Trafft also offers a <\/span><b>free 14-day trial period for each of its pricing plans<\/b><span style=\"font-weight: 400;\">, which allows users to test the software before committing to a paid plan.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Acuity Scheduling, on the other hand, offers three pricing plans: Emerging, Growing, and Powerhouse.\u00a0<\/span>\r\n\r\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-11221\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-1024x438.png\" alt=\"\" width=\"1024\" height=\"438\" srcset=\"https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-1024x438.png 1024w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-300x128.png 300w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-768x328.png 768w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-1536x656.png 1536w, https:\/\/trafft.com\/wp-content\/uploads\/2023\/04\/Acuity-pricing-plans-2048x875.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\r\n<span style=\"font-weight: 400;\">Le <\/span><b>Emerging plan<\/b><span style=\"font-weight: 400;\"> is $16\/month and includes basic features and only one location. The <\/span><b>Growing plan <\/b><span style=\"font-weight: 400;\">is $27\/month and includes more advanced features, packages, text messages, and multiple locations. The <\/span><b>Powerhouse plan<\/b><span style=\"font-weight: 400;\"> is $49\/month and includes premium features such as custom API access, branding, and 36 locations.\u00a0<\/span>\r\n\r\nAlso, Acuity Scheduling offers a <strong>free 7-day trial period<\/strong>.\r\n\r\n<span style=\"font-weight: 400;\">In terms of pricing, <\/span><b>Trafft has more affordable and flexible plans<\/b><span style=\"font-weight: 400;\">, tailored to fit the size and specific requirements of your business.\u00a0<\/span>\r\n<h2><span class=\"ez-toc-section\" id=\"Trafft_Vs_Acuity_Scheduling_The_Verdict\"><\/span>Trafft Vs. Acuity Scheduling: The Verdict<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Settling the Trafft vs. Acuity Scheduling debate is not easy. Both are powerful and feature-rich appointment-booking software options for service businesses of all sizes.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Being on the market longer, Acuity has managed to build a name for itself and has plenty of loyal customers all around the world. Trafft, on the other hand, has started its expansion only recently and has already achieved impressive growth.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">So, <\/span><b>can newcomers outperform seniors<\/b><span style=\"font-weight: 400;\">?\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Considering how quickly Trafft has managed to level with Acuity Scheduling in terms of scheduling features and functionalities, surpass it when it comes to ease of use and UX, and introduce a more intuitive dashboard, all while remaining affordable, we believe that the answer is a <\/span><b>definite yes<\/b><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span>","protected":false},"excerpt":{"rendered":"Trafft and Acuity Scheduling are online booking software solutions designed to help service business owners streamline their appointment scheduling processes.\u00a0 Both have powerful sets of features tailored to meet the demands of appointment-based businesses.","protected":false},"author":13,"featured_media":11192,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[22],"tags":[367,62,370],"class_list":["post-11186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","tag-acuity","tag-trafft","tag-trafft-vs-acuity"],"acf":{"transparent_header":false,"header_button_bg":"","header_button_hover_bg":"","text_color":"","footer_dark":false,"footer_alternate_link":"","footer_heading":"","page_title":"","order":"","widget":true},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trafft vs. Acuity Scheduling: Which Booking Software to Choose?<\/title>\n<meta name=\"description\" content=\"Trafft and Acuity both have their pros and cons. 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